Top Customer Success Jobs in San Francisco, CA
Seeking a proactive and experienced on-site Customer Service Representative with experience in the printing industry. Responsibilities include checking for incoming jobs, coding customer tickets, addressing client inquiries, and providing front counter assistance. Qualifications include experience in the print industry, call center, inside sales, organizational skills, and proficiency in MSOffice and graphics applications.
Seeking a Customer Success Manager with expertise in analytics and business intelligence to drive Net Dollar Retention and strategic account management. Responsibilities include building relationships, optimizing platform usage, developing growth strategies, and advocating for customer needs. Requires 4+ years of experience in SaaS, analytics, or business intelligence.
Manage all post-sales activity for Box’s SMB $100K+ customers through relationship-building, product knowledge, planning, and execution. Drive customer engagement, mitigate churn within risky accounts, and build high customer satisfaction. Develop joint success plans with customers to ensure adoption and high value use cases within the organization. Act as a customer advocate and provide internal feedback on how Box can better serve enterprise customers.
Featured Jobs
The VP, Enterprise Customer Experience at Culture Amp is responsible for ensuring Gross Revenue Retention and Customer Satisfaction of Global Enterprise customers. This role involves strategic leadership, professional services management, cross-functional influence, and team leadership and development.
The Associate, Customer Support at Gemini is responsible for handling high priority customer requests, acting as a liaison between cross-functional teams and customers, managing issue escalations, enhancing processes, and ensuring workflow efficiencies. The role requires 3-4 years of customer support experience and proficiency in Zendesk tools.
Manage and maintain customer relationships, lead customer implementations, develop a trusted advisor relationship with executive sponsors, establish goals and KPIs, deliver presentations and trainings, drive product vision, and more.
Seeking a Customer Success Manager to drive NDR and ensure customer satisfaction with robotics solutions. Responsibilities include driving customer engagement, building relationships, and promoting additional products/services. Requires a Bachelor's degree and 3-5 years of experience in customer success within robotics or enterprise space.
Weber Shandwick is seeking a Senior Manager, Client Experience with 6-7 years of related communications experience in the technology sector. The role involves managing client relationships, leading projects, generating story ideas, and overseeing media relations activities.
The LMS Administrator is responsible for the maintenance, support, and administration of the company's Learning Management System. They will provide technical support and analytics, manage courses and content, and work with cross-functional teams to ensure effective use of the LMS.
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Peak Design makes radical, meticulously-engineered gear for detail-obsessed people. Our backpacks, travel bags, camera gear, and phone accessories are used dang-near everywhere. If you’ve visited Machu Picchu, Tokyo, or an REI store in the last 10 years, you’ve been within ogling distance of a Peak Design product.
Alongside our award-winning gear is a brand that truly reflects who we are as people—pass...
Top Companies in San Francisco, CA Hiring Customer Success Roles
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