Associate, Client Advisory (Bilingual: Mandarin / English) - SF

Associate, Client Advisory (Bilingual: Mandarin / English)
San Francisco, California

Jordan Park provides investment management and financial advice to a distinct community of individuals, families, and institutions. Our clients have made extraordinary contributions to business, philanthropy, government, and society. Our team is composed of empathetic problem solvers with depth and diversity of experience. We embrace complexity and navigate challenges to empower clients to achieve their optimal outcomes. Our mission is to enhance lives and legacies.

Jordan Park’s Client Advisory Team is responsible for delivering a differentiated client experience to those we serve. The team coordinates investment, planning, and advice across a range of areas including portfolio construction, risk management, cash flow planning, single stock diversification, tax analysis, philanthropic planning, and other important aspects of clients’ financial lives.

Your Role

The Client Advisory Team is looking for an Associate (Mandarin speaking) to work directly with the senior members of the Team across all areas of client engagement. The ideal candidate would have an interest and aptitude in the topics noted above and be able to balance their technical knowledge with strong written and oral communication skills. Responsibilities include but are not limited to:

• Working closely with a subset of the firm’s Client Advisors and clients to support the advisory process
• Building client relationships by interacting directly with clients in an advisory capacity, with Senior Advisor oversight
• Providing strategic financial and investment advice across a client’s entire balance sheet, including opportunities sourced through the clients’ network
• Working with Advisors and engaging with families early on during the prospecting phase to understand and articulate how Jordan Park would add value 
• Serving as a project manager, coordinating across internal Jordan Park subject matter experts as well as external advisors (e.g., tax, legal, real estate, lending, etc) to problem solve and drive successful outcomes for clients
• Interpreting conversations in real-time, ensuring clear and accurate communication
• Providing verbal interpretation during meetings to facilitate communications between Mandarin and English speakers
• Translating written documents from Mandarin to English and vice versa, ensuring accuracy and maintaining the original meaning, tone and context
• Coordinating with the Investment and Analyst Teams to deliver portfolio reporting and ad hoc analysis based on Client Advisor and/or client requests
• Financial planning and forward modeling of client balance sheets
• Strategizing the best portfolio implementation given a client’s fact pattern and working closely with the investment team to oversee the execution and ongoing maintenance
• Having strategic conversations around client engagement with Client Advisors – not just delivering on a request
• Owning a project from start to finish and coordinating with multiple parties (internal + external) to drive a successful outcome
• Tackling requests that may be outside of the job description and serving as an advisor on behalf of a family on matters that may go beyond the balance sheet

About You

• Have a bachelor’s degree and 3-6 years of work experience in financial services (e.g., family office, investment private wealth management, etc.)
• Fluent in Mandarin and English with excellent writing, editing and proofreading skills
• Have experience serving and working with clients
• Able to communicate effectively with a broad range of stakeholders
• Understand cultural nuances and the ability to adapt translations accordingly
• Genuinely like helping people
• Pay attention to the details and produce accurate work product
• Are hungry to learn; Love taking on challenges and finding creative solutions
• Are resilient and don’t get flustered easily
• Can communicate effectively with a broad range of stakeholders
• Are discreet in handling sensitive and confidential information
• Work well as part of a team
• Are skilled with Microsoft Office
• Travel as necessary (estimated 20-30%)
• Strongly preferred:
• Business, economics, or finance major
• CFA, MBA, and/or other graduate degree or certification
• Aptitude for learning new technologies

Compensation & Benefits

Compensation at Jordan Park includes a base salary, discretionary year-end bonus, benefits, and other perks.  We apply a total reward philosophy when determining compensation terms.

The expected base salary for this role in San Francisco, California will range from $120,000 to $150,000 per year commensurate with experience, job-related skills, relevant education, licenses and certifications, and other business and organizational needs.

Our benefits package includes: 

• Medical, dental & vision insurance – 100% of premium covered for employees
• 401k participation with employer contribution
• Generous paid time off 
• Commuter benefits program (pre-paid tax dollars towards your commute)
• Fitness Reimbursement
• Annual Professional Development Stipend