Lead Client Partner

Posted 5 Days Ago
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San Francisco, CA
Hybrid
172K-303K Annually
Senior level
Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
We believe the camera presents the greatest opportunity to improve the way people live and communicate.
The Role
As a Lead Client Partner at Snap Inc, you will drive revenue growth by managing strategic partnerships, advising clients on Snapchat products, creating account plans, and collaborating with internal teams. You'll also influence decision-makers in retail organizations, balancing innovation and performance to ensure client satisfaction and long-term success.
Summary Generated by Built In

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are Snapchat , a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio , an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles .
Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are Snapchat , a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio , an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles .
Snapchat is a camera and messaging app that connects people to their friends and the world. Every day around the globe, millions of people use Snapchat to communicate with friends, build relationships, play, and learn. No matter where you are or how you express yourself, it's always the fastest way to share a moment!
We're looking for a Lead Client Partner to join Snap Inc! You'll drive exponential revenue growth by building and managing strategic partnerships across a key account by helping them define and expand their digital presence on Snapchat. You'll have a proven record of managing senior relationships, operating as a business owner, will possess a strong performance, technical and measurement acumen, and a deep understanding of the digital advertising ecosystem.
What you'll do:

  • Identify and prioritize strategic opportunities that expand beyond traditional media, positioning Snap as a long-term partner for both immediate wins and sustainable growth.
  • Act as a business owner , integrating client protocols into Snap's approach to deliver customized solutions that align with the client's retail objectives and business needs.
  • Educate and advise clients on Snapchat products and best practices, ensuring cross-functional collaboration with internal teams to meet client-specific goals.
  • Navigate complex retail organizations , influencing executive decision-makers and managing relationships across marketing, product, and technology teams for holistic partnership growth.
  • Create and execute strategic account plans, leveraging industry insights and competitive data to drive direct response success and leadership in the market.
  • Collaborate with internal leaders , including sales, product, engineering, and finance, to develop and scale solutions that address the unique challenges of retail clients.
  • Apply technical knowledge to build vertical-specific playbooks, tailoring Snapchat's capabilities to retail partners' business metrics for optimal results.
  • Balance innovation with growth , driving both short-term performance and long-term revenue for Snap.
  • Ensure excellence in service , providing top-tier support and operational rigor to strengthen client trust and partnership value.
  • Lead and influence senior client meetings, driving key actions and outcomes for large-scale, performance-focused initiatives.
  • Be recognized as a performance advertising expert , providing mentorship to team members and positioning Snap as a strategic partner for large retail clients.


Knowledge, Skills & Abilities:

  • Drive : Demonstrated ability to effectively communicate strategic progress between sales and product teams, ensuring alignment on shared goals. Skilled at gathering, synthesizing, and applying feedback from diverse stakeholders to challenge existing processes and drive innovation.
  • Build : Proven track record in data-driven storytelling, developing insight-backed hypotheses, and utilizing learning agendas to shape product offerings. Expertise in translating signals into actionable business cases, enabling the creation of more relevant advertising solutions that resonate with clients.
  • Influence : Experienced in fostering collaboration and alignment across sales, product, engineering, and data science teams to drive new ideas forward. Adept at influencing cross-functional teams to rethink existing strategies and co-create solutions that meet evolving client needs.
  • Capitalize : Deep understanding of the client's business, industry, and competitive landscape, paired with the ability to redefine success metrics. Skilled at identifying new opportunities to enhance the product selection and advertising strategies by leveraging data and insights.
  • Optimize : Expertise in mastering platform capabilities and combining them with client-specific needs to create tailored, long-term solutions. Ability to pivot between high-level strategic thinking and detailed execution to unlock significant value for both the business and clients.
  • Mobilize : Proven experience in leading cross-functional teams, rallying sales, product, and engineering around a shared vision. Capable of challenging the status quo and driving a culture of innovation and collaboration to achieve breakthrough results.


Minimum Qualifications:

  • 12+ years of sales and or combined management experience.
  • 6+ years experience as a proven advisor influencing senior level executives and clients across cross-functional teams.
  • Experience working with Amazon or other similar high growth retail or performance advertising companies.
  • BA/BS degree or equivalent years of experience


Preferred Qualifications:

  • Experience working cross-functionally with Product teams to improve product features and functionalities - both building from 0 to 1, and scaling existing programs.
  • Proven track record of growing top to bottom relationships, ability to extend influence to the C-Suite
  • Proven track record of exponential YoY account growth for large 8-figure+ businesses
  • Creative, outside-the-box thinker, and strategist
  • Passion for Snap, marketing, and up for the challenge of building something from the bottom up
  • Previous roles in leadership and management positions


"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office at least 80% of the time (an average of 4 days per week). For roles with remote consideration: Remote team members still are expected to travel for mandatory in-person gatherings and to fulfill business needs, at least 4 to 6 times per year.
If you are not based in the same location(s) listed for this role and are open to relocation, we encourage you to apply to take advantage of our generous relocation policy.
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don't be shy and contact us at [email protected] .
Our Benefits : Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success!
If you have a disability or special need that requires accommodation, please don't be shy and provide us some information .
"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week.
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.
Our Benefits : Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success!
Compensation
In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.
Zone A (CA, WA, NYC) :
The base salary range for this position is $202,000-$303,000 annually.
Zone B :
The base salary range for this position is $192,000-$288,000 annually.
Zone C :
The base salary range for this position is $172,000-$257,000 annually.
This position is eligible to participate in a sales incentive program.
This position is eligible for equity in the form of RSUs.

What the Team is Saying

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The Company
HQ: Santa Monica, CA
5,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

Snap Inc. is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. We contribute to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

Why Work With Us

Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

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About our Teams

Snap Inc. Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our “default together” approach is an 80/20 model where we are asking team members to spend 80% of the time, on average, in the office, with the remaining 20% of the time spent remote.

Typical time on-site: 4 days a week
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