Top IT Support & Helpdesk Jobs in San Diego, CA

Provide end-user technical support for hardware, software, and peripherals; troubleshoot and resolve helpdesk tickets; support executive/desktop needs; update asset inventory; run diagnostics; escalate as needed; develop documentation and knowledge base; communicate technical info to non-technical users.

Lead and manage enterprise infrastructure and end-user support: administer Microsoft Server, Active Directory, Azure, Office 365; oversee desktop engineering, SCCM/Intune, and Help Desk; enforce security/compliance; mentor staff and align IT services with business goals.

Support development, configuration, testing, deployment, and maintenance of IntApp-based workflows and related systems. Execute QA/regression tests, document results, troubleshoot configuration issues, maintain operational docs, enable other departments to use BIC platform components, and participate in upgrades and process improvements.

Provide on-site Tier 2 desktop support in San Diego: install, configure, and troubleshoot desktops, laptops, phones, email, and video conferencing; deploy software updates, create/maintain PC images and documentation; coordinate with other IT teams to resolve helpdesk requests.

Lead enterprise IT operations, engineering, and cybersecurity across distributed CONUS/OCONUS LVC environments. Ensure system availability, RMF/STIG compliance, ITSM/ITIL practices, incident/change management, staff leadership, ATO support, and alignment with Navy mission objectives.

Provide on-site IT support at ResMed San Diego HQ and global remote support via phone and ticketing. Manage user access (AD, Entra ID, Okta), troubleshoot Windows/macOS/mobile devices, Office 365, AV and conference room systems, deploy hardware, use Jira Service Management, participate in on-call rotation, and collaborate on projects.

Owner of company internal IT: provide employee IT support, manage devices/accounts and MDM, administer Google Workspace/M365 and identity, maintain office networks and AV, enforce security controls, build onboarding/offboarding and IT processes, document systems, and develop the IT roadmap and budget while supporting engineering and manufacturing environments.

Lead and scale internal IT operations including endpoint and identity management, network and vendor management, security and compliance (SOC 2/ISO27001), help desk support, IT policy and budgeting, and build a small IT team. Partner cross-functionally to align tooling, improve efficiency, and execute a 6–12 month IT roadmap.

Provide day-to-day IT support for US-based employees: configure and deploy devices, manage user accounts, troubleshoot Windows and Microsoft 365 issues, handle basic networking and endpoint management, coordinate vendors, maintain IT asset inventory and documentation, support onboarding/offboarding, backups, and small integrations while improving workflows and processes.

Provide Level 1–2 helpdesk support (primarily phone-based) for ~600 users across US and some international sites. Handle 15–20 calls/day: password resets, Outlook/Exchange and Office issues, virus remediation, VPN and connectivity troubleshooting, printer and desktop/laptop support, ticket creation/escalation, occasional desk-side visits, and assist with documentation/training.