Top IT Support & Helpdesk Jobs in San Diego, CA

Provide remote help desk and desktop support for employees nationwide. Troubleshoot Windows, Microsoft 365, hardware, software, wireless networks, LAN/WAN, and remote computing issues. Administer workstations and network devices, install drivers and peripherals, train users, document resolutions in ZenDesk, and collaborate on application problems. The role requires strong technical troubleshooting, communication, organization, and ITIL/ITSM experience while supporting Western Time business hours.

Manages IT service delivery, Help Desk personnel, ticket operations, escalations, service metrics, onboarding and offboarding, asset management, vendors, and operational IT projects across multiple hotel properties. The role supervises, coaches, and develops staff; coordinates with systems and network engineers; maintains procedures and documentation; tracks incidents and projects; and serves as the primary IT liaison for hotel and corporate departments.

Provides frontline IT service desk support across credit union departments and branches. Resolves hardware, software, email, mobile device, printer, account, and telecom issues; installs and configures equipment and applications; manages Active Directory changes; escalates requests and communicates status updates. Supports endpoint management and new equipment setup while delivering customer service. Requires AML/BSA compliance training and occasional travel.

Support enterprise IT systems, infrastructure, laboratory applications, business platforms, and end users in a regulated biopharmaceutical environment. Responsibilities include SOX and GxP compliance support, ERP and business application administration, helpdesk and onboarding services, Microsoft 365 and identity administration, infrastructure maintenance, backup and disaster recovery, asset procurement, vulnerability remediation, automation, and inspection readiness activities.

Provides first-level technical support to internal staff through phone, email, and ticketing channels. Troubleshoots and maintains Windows and Mac computers, printers, VoIP phones, terminals, peripherals, and business applications. Deploys, patches, images, and decommissions equipment; manages accounts in Active Directory and Intune; maintains asset records and documentation; supports public meetings and preventative maintenance; and escalates complex issues. Participates in IT projects, on-call rotation, reporting, SOP updates, and occasional external-site support.

Provides Tier II technical support for applications, hardware, networks, servers, workstations, cloud environments, and mobile devices. Troubleshoots complex issues, manages user accounts and permissions, documents solutions, monitors systems, and reports incident trends. The role also mentors junior staff and participates in software deployments, system upgrades, and network enhancement projects while delivering strong customer service.

Provides Tier II technical support for application, hardware, network, server, workstation, cloud, and mobile-device issues. Troubleshoots Windows, macOS, and Linux environments; manages user accounts, permissions, and access rights; monitors systems and networks; documents resolutions; mentors junior staff; and supports software deployments, upgrades, and network projects. Tracks incident trends and root causes to improve IT service delivery and user experience.

Provide end-user technical support for hardware, software, and peripherals; troubleshoot and resolve helpdesk tickets; support executive/desktop needs; update asset inventory; run diagnostics; escalate as needed; develop documentation and knowledge base; communicate technical info to non-technical users.

Provide end-user technical support for hardware, software, and peripherals. Troubleshoot and resolve helpdesk tickets, support executives/desktops, maintain asset inventory, run diagnostics, create documentation and knowledge-base articles, and escalate issues as needed while communicating with technical and non-technical users.

Support development, configuration, testing, deployment, and maintenance of IntApp-based workflows and related systems. Execute QA/regression tests, document results, troubleshoot configuration issues, maintain operational docs, enable other departments to use BIC platform components, and participate in upgrades and process improvements.