Top Customer Success Jobs in San Diego, CA
As a Customer Success Manager for the Retail division at Toast, you will act as the main point of contact for key accounts, building relationships, driving product adoption, and advocating for customer needs. You'll collaborate with various teams to enhance the customer experience and support the growth of the Retail business unit.
Training Specialists facilitate training on Bonterra products to customers and employees, adapting sessions to meet customer needs, answering questions, and ensuring training sessions run on schedule. They focus on providing relevant knowledge to maximize the use of Bonterra products, drawing on their industry experience.
The Director of Customer Success Operations will develop a strategy for integrated technology infrastructure, evaluate go-to-market strategies, define roles across teams, and establish KPIs to enhance operational effectiveness. This role collaborates with multiple departments to align customer data and implements processes for effective customer engagement and reporting.
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The Customer Support Supervisor is responsible for ensuring exceptional customer service, fostering a positive team environment, and providing continuous feedback for improvement. This role involves leading a team and collaborating with cross-functional departments to enhance customer satisfaction and resolve complex issues efficiently.
The Experience Banker provides remote support via phone and online chat for various banking services. Responsibilities include assisting customers with online banking issues, processing account changes, verifying online enrollments, answering inquiries, and supporting the Experience Banking Manager.
As a Customer Support Engineer at Chronosphere, you will resolve technical issues for customers, work with internal teams to ensure fast resolution, document solutions, and contribute to knowledge base articles. You will collaborate with engineering to fix problems and improve service offerings.
The Director of Enterprise Customer Success at Drata will lead a team of Customer Success Managers, ensuring enterprise clients achieve their desired outcomes, manage customer relationships, and develop effective strategies for customer satisfaction, retention, and growth. This role requires strong leadership, analytics, and a deep understanding of client needs and account management.
The Unemployment Claims Appeals Specialist will assist in resolving vendor inquiries, prepare cases for unemployment hearings, collect and remit customer data to state agencies, and support the Customer Success team with inquiries. Responsibilities also include identifying trends related to unemployment claims and building internal resources.
Alma is dedicated to simplifying access to affordable mental health care by providing therapists with tools to manage and grow their practices. They have a network of over 20,000 therapists across all states, fostering a system where therapists can thrive and patients can easily find care.
The Senior Training Specialist, Operations at OppFi is responsible for leveraging learning and development best practices to create impactful training experiences. This involves engaging stakeholders, designing and implementing training programs, facilitating discussions, and identifying improvement areas for existing initiatives.
Top Companies in San Diego, CA Hiring Customer Success Roles
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