Top Tech Jobs & Startup Jobs in San Antonio, TX

Lead the Americas Customer Success organization, managing Team Leads/Managers to drive retention, expansion, product adoption, and customer value. Ensure proactive adoption, success-plan execution, executive engagement, and close partnership with Sales, Technical Delivery, Product, and Support. Build leadership bench, coach on cybersecurity adoption and executive storytelling, and influence renewal and expansion outcomes.

Manage and optimize paid social and in-app acquisition campaigns (initial focus on Meta and in-app channels). Lead creative testing with designers, onboard and manage ad networks via Appsflyer, track KPIs, analyze performance, recommend optimizations, set budgets and channel KPIs, and collaborate with creative, data, product, and platform reps to scale profitable user growth.

Lead the Americas Technical Services team to deliver customer-facing implementations, integrations, and go-live support. Manage staffing, escalations, quality, process improvements, cross-functional coordination with Product/Engineering/Support, and coach team members to drive consistent, high-quality SaaS deliveries.

Lead architecture and hands-on implementation of large-scale Generative AI and agentic systems. Build production-ready RAG, embedding fine-tuning, vector search, and MLOps pipelines on Google Cloud. Advise clients in pre-sales, mentor engineers, and ensure reliability, latency, cost, and responsible-AI controls for high-stakes deployments.

Execute customer onboarding from paid sign-up through activation, early milestones, and renewal. Run kickoff calls, follow and improve playbooks, manage a small portfolio of accounts, spot and remediate churn signals, and ensure proactive communication between Sales and delivery.

Develop, customize, and support Plaza's loan origination platform and integrations. Perform coding, debugging, unit testing, documentation, and architect high-availability services. Collaborate with team, follow DevOps practices, and support application enhancements and maintenance.

Own and grow enterprise client relationships by delivering consultative selling, digital marketing program management, analytics-driven recommendations, renewals/upgrades, and cross-functional leadership. Serve as primary client contact, forecast revenue in CRM, identify expansion opportunities, negotiate scope/pricing, mentor junior staff, and represent the company at meetings and trade shows.

Own technical transformation for 1-2 enterprise clients as a field CTO: set technical direction, lead cross-functional teams, advise C-suite, and build reusable Tribe IP (architecture patterns, evaluation frameworks, deployment playbooks). Hire and develop teams, translate field lessons into practice, and ensure production-grade AI/ML systems that scale and deliver business outcomes.

Lead PDQ's marketing organization and strategy to drive product-led growth and mid-market expansion. Own positioning, messaging, AI storytelling, metrics like CAC payback and marketing-driven ARR, team leadership, cross-functional alignment with product and sales, and execution of demand-generation and PLG funnel initiatives to translate product momentum into revenue.

Lead a team of Account Managers to drive retention and growth across a $60M+ renewal pool. Own renewal and expansion strategy, coach negotiations, oversee pipeline and KPIs, run data-driven reviews, escalate high-risk accounts, and partner cross-functionally to translate market feedback into product and commercial improvements.