The Role
You are the bridge between a customer signing and a customer succeeding.
This is not a senior strategy seat. It is a hands-on, execution-focused role where you own the first 30-60-90 days of the customer journey — from kickoff through activation, early milestones, and first renewal signal. You work within an existing onboarding org, follow established playbooks, and improve them as you go.
If you have a Sales background and are ready to stop closing and start delivering — this role was built for you.
The Company
AI Acquisition is a multi-8-figure ARR business with 200+ team members, bootstrapped and profitable. We launch and scale information and software products on a marketing and sales engine refined across 12 product launches and $100M+ in ad spend.
This seat sits inside our onboarding org, dedicated to a fast-growing product line. Your job is to make sure customers who come in the door finish, renew, and refer.
Requirements
What You Do
- Own the customer journey from "paid" to "completing and renewing"
- Run structured kickoff calls and keep customers moving through milestones
- Spot early churn signals and execute saves before they escalate
- Bridge what Sales promised to what delivery can actually deliver
- Work within playbooks and flag what needs improving
- Manage a small number of concurrent accounts with consistency and care
- Communicate proactively — no customer should wonder what's happening next
This Role Is Not For You If
- You are looking for a director or head-of-level scope
- You want to build strategy from scratch with no guardrails
- You are not comfortable being measured on customer outcomes weekly
- You need a slow ramp or a fully handed-over runbook before you act
What We're Looking For
Experience
- 2–4 years in a client-facing Sales or SDR role — people who have closed or prospected and are ready to move into a delivery and relationship-focused seat are strongly preferred
- Experience working directly with US or UK customers — comfortable with the communication style and expectations of these markets
- Background in online education, SaaS, coaching, agency, or info-product environments is a strong plus
- Familiarity with CRM or CS tools (HubSpot, Pipedrive, or similar)
Profile
- Polished, professional communicator — written and verbal English at a native or near-native level
- Commercial enough to understand what customers paid for and why it matters
- Empathetic enough to manage relationships without being passive
- Detail-oriented and reliable — customers notice when follow-through slips
- Looking to move from a Sales-heavy role into something more relationship and outcome-focused
Benefits
Compensation & Setup
- Independent Contractor Agreement
- Competitive Base salary, geography-adjusted
- Fully remote, async-first with US and UK overlap
- Direct line to senior onboarding leadership
- Growth track into broader CS or ops scope as the product line scales
Skills Required
- 2-4 years in a client-facing Sales or SDR role
- Experience working directly with US or UK customers
- Familiarity with CRM or CS tools (HubSpot, Pipedrive, or similar)
- Background in online education, SaaS, coaching, agency, or info-product environments
- Polished, professional written and verbal English (native or near-native)
- Empathetic relationship management without being passive
- Detail-oriented and reliable with strong follow-through
- Comfortable being measured on customer outcomes weekly and working in an execution-focused role
- Ability to manage a small number of concurrent accounts consistently
What We Do
We connect businesses and empower entrepreneurs with AI that helps them achieve more, automate the boring parts of business and allow them to focus on work that can change lives. $308,960 is the average cash collected by our clients. Welcome to AI Arbitrage. We’ve partnered with 1200+ businesses to improve their lives and business with AI: In a survey of over 660 businesses with over 100 responding, business owners averaged $18,105 in monthly revenue after implementing our system. 1. Business Set-up Ai Agents Launch your AI business. Creating your website, logo and social media accounts. Choosing your niche and selecting AI systems. 2. Selling Ai Agents Ai Agents to write cold emails, AI Agents to create a sales proposal, AI Agents to Analyse your Sales Calls 3. Deliver License our advanced AI systems and install them into your client's business to deliver exceptional results 4. Scale Leverage a team of AI Agents to potentially take on more clients compared to if you were just doing this yourself Then potentially place a proven operator and train them to manage the AI agents so you get out of the day-to-day. It’s how we’ve been able to get results like these… ➤ KinCreative went from $50,000 to $250,000/mo in 12 months ➤ DLI scaled from $100,000 to $200,000/mo ➤ Olive Group - $2 - $10M/year ➤ Social Profit Media hit $3.6M/yr ➤ Impact Orthodontics hit $5M/yr ➤ Rik went from a corporate job to $32,000/mo ➤ Joe went from a corporate sales job to $40,000/mo while doing this part-time ➤ Elizabeth went from working a depressing 9-5 as an admin assistant to making $75,000 DISCLAIMER: All testimonials shown are real, but do not claim to represent typical results. Any success depends on many variables, which are unique to each individual, including commitment and effort. Testimonial results are meant to demonstrate what the most dedicated students have do
