Top Tech Jobs & Startup Jobs in San Antonio, TX

Own end-to-end security architecture and risk posture for a strategic, AWS-heavy program protecting trade secrets and sensitive intellectual property. Lead cloud and application security reviews, threat modeling, risk assessments, control design, and risk acceptance. Develop secure reference architectures, design patterns, standards, and guidance across cloud platforms, data flows, identity, and integrations. Provide technical leadership, mentorship, and security direction while communicating risks effectively to technical, business, audit, and executive stakeholders.

Develops, organizes, audits, and maintains internal and external customer experience content, including Salesforce knowledge bases, guides, macros, communications, and self-service resources. Partners with Training, Quality, Operations, Product, Marketing, and Legal teams to ensure accurate, accessible, searchable, and brand-aligned content. Manages content requests, supports feature and campaign updates, optimizes knowledge-base performance, and reports improvement opportunities to CX leadership.

Provides call center support to State of Texas employees and retirees regarding health insurance, retirement plans, paid time off, and other benefits. Explains eligibility, enrollment, coverage, and plan details; resolves discrepancies, denials, billing issues, and technical challenges; documents interactions; protects confidential information; conducts benefits education sessions; and recommends process improvements. Requires strong customer service, communication, problem-solving, computer, and benefits administration skills.

Leads the Product Development Lifecycle across Product Innovation, Software Engineering, and Product Quality. Establishes governance, metrics, dashboards, tooling strategy, investment frameworks, and cross-functional operating practices. Drives AI adoption throughout product operations, improves lifecycle efficiency, and partners with senior leadership on prioritization and resource alignment. Builds and manages the product operations function while fostering continuous improvement and organizational transformation.

Leads IT systems analysis, application development, testing, implementation, troubleshooting, documentation, and user training. Translates business requirements into software solutions, supports healthcare platforms and interfaces, facilitates JAD sessions, and coordinates with stakeholders, project managers, and development teams. Manages small to medium IT projects, ensures SOX, HIPAA, quality, and regulatory compliance, mentors analysts, and drives application improvements across multiple platforms.

Leads enterprise IT infrastructure and service operations, overseeing service-level performance, ITSM processes, project intake, business requirements, reporting, budgets, process improvement, escalations, and stakeholder relationships. Develops service delivery plans, manages providers and SLAs, supports healthcare and Medicaid contract compliance, and guides cross-functional initiatives. Hires, mentors, and develops a high-performing IT team while ensuring reliable services, operational efficiency, and alignment with organizational goals.

Lead and develop an inside sales team in Austin by setting performance expectations, coaching representatives, managing pipeline and revenue goals, improving sales processes, hiring and onboarding talent, and delivering accurate forecasts. The role partners with Customer Success, Revenue Operations, Enablement, and Recruiting to strengthen sales execution, team development, and advertiser growth.

Lead and scale MNTN’s inside sales organization in Austin by developing managers, setting sales strategy, managing pipeline and revenue performance, improving forecasting and productivity, and building coaching, hiring, onboarding, and performance-management programs. Partner with Revenue Operations, Enablement, Recruiting, Marketing, and Sales leadership to strengthen processes, reporting, lead distribution, and team growth while maintaining a high-accountability culture.

Leads US marketing strategy, brand planning, omnichannel activation, Amazon marketing, retail growth, product launches, team leadership, budget ownership, and performance measurement for OTC consumer health brands across eyecare professional, retail, consumer, and e-commerce channels.

Lead end-to-end AI/ML initiatives to improve student retention, engagement, and enrollment. Architect and operate data pipelines, feature stores, and production ML systems; deploy, monitor, and automate models; run experimentation programing and measure business outcomes. Mentor team members and set technical standards across Product, Engineering, and CX.

Own the reliability, availability, performance, observability, and security of Ophelia’s GCP telehealth platform. Define SLOs, improve monitoring and incident response, expand Terraform infrastructure, strengthen CI/CD, manage disaster recovery, and address latency and Cloud Run performance. Lead on-call maturity, HIPAA/SOC 2 infrastructure controls, and reliability education for engineers. Use AI-assisted tools for automation and incident triage while partnering with technical and non-technical stakeholders.

Manages social media campaigns for TV and streaming content, including community management, content ideation, copywriting, publishing, content calendars, talent activations, contests, client communication, and campaign reporting. The role requires adapting voice and tone across projects, engaging audiences on multiple platforms, and occasionally working nights or weekends.