Top Customer Success & Experience Jobs in Salt Lake City, UT

Provide excellent customer service at branch, assist with account openings and basic transactions, propose products and digital solutions, refer complex needs to partners, maintain compliance with SAFE/LO requirements and bank policies.

As a Customer Program Manager, you will coordinate developer experience surveys, communicate with clients, and enhance strategies for delivering value to customers.

The Learning Specialist will coach and develop new hires, manage classroom logistics, and enhance learning experiences using adult learning principles. They will work with all levels of management to improve training outcomes and address performance gaps.

As a Customer Service Senior Representative, you will handle customer inquiries through various channels, providing support with banking-related questions and issues with empathy and problem-solving skills.

Serve as primary B2B client contact to resolve inquiries across chat, phone, and email. Troubleshoot domain, DNS, digital certificate, billing, and technical issues; escalate complex problems; build client relationships; collaborate with internal teams; and meet performance metrics to protect clients' digital assets and ensure service excellence.

Deliver on-site and virtual product training and consulting for Cox Automotive dealer clients (Retail domain). Customize curriculum, troubleshoot product issues, record training documentation in Salesforce, travel nationwide weekly, and support product development and team projects.

The Tradeshow Associate will assist in planning and executing industry events, manage logistics, and ensure effective communication among teams, driving brand awareness and demand.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

As a Worker Success Specialist, you will advocate for community workers by resolving inquiries, maintaining platform integrity, optimizing the worker journey, and driving operational excellence. You must use empathy and critical thinking skills to support hourly workers effectively.

As a Client Support Specialist, you facilitate communication with clients, providing guidance, support, and clarity throughout legal inquiries. You'll learn and navigate various legal processes, helping clients feel informed and supported.