Top Customer Success Jobs in Salt Lake City, UT

As a Customer Advocacy Specialist, you'll handle customer complaints, improve processes, and enhance customer experience through empathy and collaboration.

The role involves managing compliance programs including SOC and GDPR, leading audits, and building a compliance culture within the organization.

The Systems Administrator will manage user access in Azure and Google Workspace, support end-user technology, oversee device management, ensure security compliance, and create technical documentation.

The Partner Specialist manages partner policy life cycles, provides customer support, addresses escalated issues, and maintains partner relationships, ensuring high-quality service delivery.

Negotiate delinquent accounts on behalf of clients, establish relationships with partners, and manage client finances while focusing on meeting clients' needs.

As an Account Manager, you will nurture relationships with existing customers, focusing on retention and upselling, while monitoring account health and driving renewals.

Responsible for managing collections activities, monitoring customer accounts, communicating with clients, and ensuring compliance with policies. Requires experience in collections and strong analytical skills.

As a Customer Support Specialist, you'll handle inbound queries, de-escalate customer concerns, and document interactions to improve processes.

As a Claims Associate, you'll evaluate claims for reimbursement, provide member support via phone, chat, and email, and manage workload using internal tools.

The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.