Top Operations & Support Jobs in Salt Lake City, UT

Patrol and monitor the ice arena during public sessions, enforce safety rules, administer first aid, manage skate rental equipment, assist with ice maintenance and lessons, and maintain positive public relations.

Six-month IT help desk internship providing end-user support via ticketing, Slack, and in-person; assist onboarding/offboarding, manage endpoints and MDM (Intune, Kandji), perform audits, support AV/conferencing, and contribute to IT projects to improve efficiency.

Support high-volume trading operations across US equities, options, futures, and crypto. Handle order entry, routing, broker review, rejects, trade inquiries, and exception resolution. Maintain market access controls (SEC Rule 15c3-5), execution quality reviews, and audit-ready documentation. Partner with Legal, Compliance, Risk, and Technology to investigate issues, drive automation and control enhancements, and ensure regulatory and operational risk management.

Lead global production support for 1,000+ applications: manage critical incidents, ensure operational reliability across distributed/cloud platforms (Azure), drive automation, observability, and reliability engineering, mentor support teams, and liaise with senior stakeholders in a follow-the-sun model with rotational on-call and weekend coverage.

Serve as the primary contact for executive and C-suite participants in equity and share purchase plans. Handle inbound/outbound calls, establish 10b5-1 plans, process 144 filings, facilitate gifting and money movement, resolve complaints, use Shareworks and other online tools, meet call volume and accuracy benchmarks, and follow privacy, compliance and audit processes while collaborating with team members.

As an Equipment Associate, you'll perform manual tasks for branch operations, assist technicians and sales staff, check and maintain rental equipment, ensure safety compliance, and demonstrate equipment to customers.

Provide end-to-end customer support for spares and repairs: respond to inquiries, prepare quotations, process orders/RMAs/repairs in ERP/MRP, coordinate cross-functional teams, maintain records, monitor KPIs, and support continuous improvement to ensure timely order fulfillment and customer satisfaction.

Answer inbound customer calls and chats using AI tools to troubleshoot and resolve issues, de-escalate frustrated customers, follow documented processes, and flag patterns to improve systems.

The role requires creating instructional designs, writing course content, developing blended learning solutions, and managing multiple projects simultaneously.

The Client Services Manager leads employee benefits service teams, manages client relations, oversees operational processes, and drives team performance and training initiatives.

Manage supplier relationships, ensure performance accountability, develop sourcing strategies, provide customer service, and drive continuous improvement in supplier performance.

As a Commercial Title Examiner, you'll manage commercial transactions by analyzing public records, verifying ownership, and resolving title issues while collaborating with underwriters and clients.