Top Customer Success Jobs in Salt Lake City, UT
The Billing Support Associate will be the primary contact for customer inquiries related to billing and accounts receivable for MatrixCare's Home Health and Hospice solution. Responsibilities include answering questions, resolving issues, documenting customer interactions, and ensuring customer satisfaction with technology solutions.
The HubSpot Strategist will act as the strategic account lead, developing strategies to achieve project goals while building strong relationships with senior-level clients. They will monitor client health and performance, ensuring exceptional customer experiences and satisfaction through effective communication and timely strategy delivery.
The Senior Enrollment Specialist will ensure the seamless enrollment of registered dietitians, focusing on compliance with Medicaid and Medicare requirements, maintaining accurate provider records, and resolving discrepancies with state agencies. The role involves coordination with other departments and participation in quality improvement initiatives to enhance enrollment processes.
The Contract Senior Study Start-Up Specialist oversees and leads all start-up activities for assigned clinical studies, ensuring compliance with regulations and internal procedures. Responsibilities include preparing necessary documentation for ethics and regulatory approvals, maintaining study start-up metrics, guiding Clinical Trial Managers, and supporting patient recruitment efforts. They also negotiate study budgets and contracts while continuously seeking improvements in the start-up process.
The Customer Acquisition Manager at Automattic will develop and implement paid media strategies to acquire and monetize customers. Responsibilities include optimizing SEM campaigns, improving conversion rates, exploring new channels for growth, and analyzing performance metrics to drive strategic marketing decisions.
As a Happiness Engineer, you will assist customers through various communication methods, solve technical issues, and provide proactive support to ensure a positive experience with our products. Strong communication skills and a customer-centric attitude are essential, along with experience in technical support or customer success, particularly with WordPress.
The Customer Implementation Specialist at Transfr will manage the setup and rollout of training solutions for clients, ensuring effective implementation and strong client relationships. Key responsibilities include on-site installation, client training, troubleshooting, and project coordination with internal teams. The role supports relationship management by regularly interacting with clients to ensure successful implementation and gather feedback for improvements.
The Customer Support Analyst is responsible for analyzing customer support data to provide insights that enhance decision-making and improve user experience. This role entails data collection, reporting, tracking key performance metrics, analyzing customer feedback, and collaborating with cross-functional teams to identify process improvement opportunities using the latest technologies.
The Training Specialist 3 will manage technical training programs, serve as a Subject Matter Expert on various Navy systems, and provide instruction on TACNET operations while also coordinating training events and support for program management reviews.
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As a Technical Customer Success Manager, you'll be the primary post-sales contact for major customers, ensure effective communication, manage customer accounts, oversee implementations, and help customers realize business value through Kong's API platform. You'll collaborate with internal teams and tackle complex technical challenges, all while striving for customer satisfaction and expansion.
Top Companies in Salt Lake City, UT Hiring Customer Success Roles
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