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Top Customer Success Jobs in Salt Lake City, UT
Software
The SaaS Tier 2 Support Specialist focuses on providing technical support related to payments for Newbook's platform. Responsibilities include managing client cases, investigating issues, collaborating with teams to resolve escalations, and serving as a payments subject matter expert. The role emphasizes customer service, communication skills, and the ability to troubleshoot complex payment-related problems.
Blockchain • Internet of Things • Cryptocurrency • NFT • Web3
As a DeFi Partner Success Manager at Aptos, you will build and maintain relationships with DeFi ecosystem partners, assist them with inquiries, and drive cross-functional collaboration across teams to enhance partnerships. You'll also stay updated on industry trends and manage partner information within the CRM.
Top Skills:
CryptoDefi
Food • Information Technology • Software
This role is an application for future customer-focused positions at Lunchbox, including implementation, onboarding, support, and customer success. Applicants will get a chance to select the role they are most qualified for and will be prioritized for future openings.
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Insurance • Transportation
As a Training Specialist, you will develop and deliver training programs for new employees at World Insurance Associates, collaborating with stakeholders to ensure alignment with strategic goals. Your responsibilities include facilitating training sessions, creating training materials, assessing training needs, and providing updates to the Process Governance team. You will also assist in user acceptance testing for new technology integrations.
Top Skills:
MS Office
Consumer Web • eCommerce • Events • Fashion • Logistics • Retail • Design
Seeking an experienced Customer Experience Associate to join a work-from-home team. Responsibilities include engaging and educating customers, resolving issues, and collaborating with various teams. Must have strong communication and organizational skills.
Consumer Web • eCommerce • Edtech
The Customer Success Manager at 2U will onboard new customers, develop relationships, analyze data to track progress, design solutions, and work collaboratively with various teams to improve the customer experience throughout their lifecycle with edX for Business.
Healthtech • Pharmaceutical
The SaaS Customer Success Director at QuartzBio is responsible for managing customer onboarding, retention, and growth, ensuring a successful relationship with biotech/pharma clients. They lead cross-functional teams, address customer concerns, and promote product value while overseeing a portfolio of high-impact accounts to enhance client outcomes.
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Cloud • Fintech • Cryptocurrency • NFT • Web3
The Senior Complaints Analyst at Coinbase will gather and analyze customer issues, lead investigations into regulatory complaints, resolve escalations, assist the legal team, manage documentation, provide feedback for policy improvements, and build stakeholder relationships. They will communicate effectively and contribute to process improvements in a fast-paced environment.
Software
As an Integrations Specialist at Vividly, you will lead the integration lifecycle, working with ERP systems and collaborating closely with implementation and engineering teams. You'll assist in building and supporting customer integrations, troubleshoot live systems, and ensure scalable integration solutions. Excellent communication skills are necessary to effectively engage with both technical and non-technical stakeholders.
Top Skills:
GraphQLPython
Healthtech • Pharmaceutical
The SaaS Customer Success Director will oversee customer onboarding, adoption, and retention, managing high-impact accounts, building relationships, and collaborating with sales and delivery teams to achieve business goals. They will shape the strategy for customer success, enhance client outcomes, and address customer concerns effectively.
Top Companies in Salt Lake City, UT Hiring Customer Success Roles
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