Top Customer Success Jobs in Salt Lake City, UT
As a Senior Mid-Market Customer Success Manager, you will act as a trusted advisor to revenue leaders, driving customer engagement, adoption, and business outcomes while managing relationships and metrics for portfolio growth and retention.
The CX Technology Enablement Specialist at BILL will support various customer experience systems and tools, including administration, troubleshooting, and performance tracking. This role involves collaboration with cross-functional teams and participation in the CX 2.0 initiative, aimed at enhancing customer service and operations through innovative solutions.
The Virtual Client Enrollment Specialist will support new and existing clients with their benefits, demonstrating strong communication skills, a positive work ethic, and attention to detail. The role includes leadership opportunities and focuses on client relationship management.
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The Survey Specialist is responsible for surveying sites for new sign installations, identifying issues, creating cost estimates, and ensuring design intent applicability. They maintain records in NetSuite and interact with various departments. A valid CDL and experience in construction and blueprints reading are required.
Maintain inventory control, process shipments, coordinate carrier pick-ups, update cycle counting, issue materials, build pallets for sterilization, and ensure material traceability in fast-paced environment. Requires computer skills, communication proficiency, and ability to lift 50 pounds. Exposure to blood-borne pathogens may occur.
The Intelligence Specialist will analyze and integrate data sources to enhance risk detection, conduct research in Russian and English, and create actionable intelligence products for diverse clients. Responsibilities also include collaboration with engineering for automation and product development.
The Client Software Specialist will provide exceptional support to customers of Employee Navigator, guiding them through their usage of the software, resolving issues, and helping them maximize the platform's value. Responsibilities include training, support communication, and conducting webinars to improve user knowledge and satisfaction.
The Client Success Manager is responsible for maintaining and building strong client relationships, ensuring satisfaction and successful outcomes. Responsibilities include managing accounts, coordinating service delivery, identifying upsell opportunities, advocating for clients, managing contract renewals, and tracking performance metrics.
As a Receiving Lead, you will manage backroom operations, receive products into the POS system, maintain organized inventory, process damaged goods, and collaborate with management to ensure stock availability and effective merchandise display.
As an Operations Insights Specialist, you will track customer sentiment, analyze project processes, report insights to improve customer satisfaction, and assist the Performance team in enhancing operational efficiency. The role requires strong communication skills and attention to detail.
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