Top Tech Jobs & Startup Jobs in Sacramento, CA

Provides Tier 1 and Tier 2 support for a global workforce across macOS, Windows, SaaS applications, identity systems, endpoints, and AI platforms. Manages onboarding, offboarding, access, device lifecycle, and asset inventory. Develops scripts, automations, documentation, and workflow improvements while supporting executive users, meetings, events, and remote employees. Troubleshoots workplace technologies and contributes to service quality, SLA performance, responsible AI practices, and continuous IT operations improvement.

Manage strategic payment-processing partners by building executive relationships, driving revenue growth, identifying market and merchant opportunities, and supporting implementations and product adoption. Develop partner strategies, advocate for partner needs, coordinate cross-functional teams, manage strategic deals from pitch through launch, maintain Salesforce records, and execute marketing programs that increase partner advocacy and merchant processing volume.

Designs and manages DevOps processes, automation, CI/CD pipelines, cloud environments, containerized infrastructure, observability, and release systems. Partners with development, QA, DataOps, architecture, support, and operations teams to improve reliability, security, scalability, and performance. Responsibilities include infrastructure provisioning, monitoring, troubleshooting, root-cause analysis, technical documentation, tool evaluation, production support, and continuous improvement.

Own strategic enterprise client relationships from account strategy through delivery, renewal, and expansion. Build executive stakeholder relationships, coordinate cross-functional teams, manage risks, lead business reviews, communicate value, and identify upsell and cross-sell opportunities. Develop repeatable account-management practices, track client health and business-impact metrics, and partner with Sales and Growth leadership on commercial strategy, renewals, and expansion.

Serves as a senior SQL Server DBA and database engineering advisor for client environments. Responsibilities include performance tuning, cloud database architecture, high availability and disaster recovery, capacity planning, automation, monitoring, backup validation, deployment scripting, migrations, and incident root-cause analysis. The role also manages SSIS and SSAS solutions, develops reporting procedures, establishes service objectives, and advises technical and executive stakeholders. Up to 20% domestic travel is required.

Own strategic relationships for an enterprise customer portfolio, serving as a trusted advisor and product expert. Develop success plans, drive adoption and retention, identify churn risks, conduct business reviews, analyze customer health and usage data, and coordinate with Product, Support, Sales, and Onboarding teams. The role also supports customer advocacy, feedback escalation, and improvements to customer journeys and service delivery.

Leads end-to-end customer contracting, including drafting, redlining, and negotiating MSAs, SOWs, order forms, amendments, and NDAs. Manages vendor onboarding, security questionnaires, due diligence, contract governance, and RFP/RFI responses. Partners with Legal, Sales, Product, Engineering, and Delivery teams while maintaining contract records and advising on commercial operations tools. This fully remote individual contributor role requires strong contractual judgment, autonomy, and occasional travel.

Run sales onboarding and ramp programs, including curricula, certifications, milestones, cohorts, and manager check-ins. Build onboarding for sales leaders, support product enablement and launches, manage enablement intake, and maintain enablement systems and content organization. Use AI to automate tasks and report on ramp time, certification rates, and content usage. Serve as a cross-trained backup across core enablement programs and systems.

Executes CRM and lifecycle marketing communications across email, SMS, web, and mobile channels using Braze and related platforms. Builds and maintains customer journeys, automation workflows, triggers, audience segments, and campaign deployments. Performs QA, scheduling, troubleshooting, and launch validation while coordinating timelines and deliverables across lifecycle, creative, data, and technology teams. Maintains operational processes, supports project management, and provides basic campaign reporting and execution insights.

Leads electrical engineering design for moderate to large facility and infrastructure projects. Develops and reviews electrical designs, specifications, calculations, studies, and reports; ensures code compliance; coordinates multidisciplinary teams; leads junior staff; interfaces with clients; supports proposals, workload forecasting, construction administration, and site observations. Requires extensive facility and industrial electrical design experience, medium-voltage expertise, PE licensure, and power system analysis proficiency.