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Top Customer Success Jobs in Rochester, NY

940+ Job Results
7 Days Ago
Rochester, NY
Remote
40 Employees
1-3 Years of Experience
40 Employees
1-3 Years of Experience
Security • Database
The Policyholder Success Manager will educate clients on Kinetic's wearable technology, tailor deployment strategies, manage key relationships, present impact reports, and coordinate resources to manage Policyholders' risk profiles.
7 Days Ago
Rochester, NY
1,286 Employees
60K Annually
5-7 Years of Experience
1,286 Employees
60K Annually
5-7 Years of Experience
AdTech
As an Account Manager in Client Services, you will manage daily operations for financial services clients, support client relationships with sports properties, and collaborate on sponsorship programs. Responsibilities include strategic planning, project coordination, and team leadership.
7 Days Ago
Rochester, NY
Remote
27 Employees
80K-90K Annually
1-3 Years of Experience
27 Employees
80K-90K Annually
1-3 Years of Experience
Mobile • Software
As a Community Support Associate at Polycam, you will engage with and grow online communities, especially on Discord and Reddit. Responsibilities include moderating discussions, handling support inquiries, organizing community events, and analyzing community metrics to drive engagement and implement improvements.
7 Days Ago
Rochester, NY
1,421 Employees
90K-100K Annually
1-3 Years of Experience
1,421 Employees
90K-100K Annually
1-3 Years of Experience
Information Technology • Consulting
The Customer Experience Specialist will support the Customer Experience team, manage customer requests, and enhance inter-departmental communication. Responsibilities include documentation management, scheduling, and improving processes to drive customer satisfaction and operational efficiency.
7 Days Ago
Rochester, NY
Remote
27 Employees
1-3 Years of Experience
27 Employees
1-3 Years of Experience
Artificial Intelligence • Software
Pillar is looking for talent to grow their team, emphasizing the importance of diverse skills and experiences regardless of specific open positions. They aim to hire efficiently and equitably, reflecting their commitment to diversity.
7 Days Ago
Rochester, NY
Remote
37 Employees
245K-340K Annually
3-5 Years of Experience
37 Employees
245K-340K Annually
3-5 Years of Experience
Financial Services
The Senior Associate in the Cross-Functional team will develop solutions to complex financial and operational challenges, analyze financial statements, create liquidity forecasts, engage in performance improvement initiatives, and prepare executive reports in a collaborative environment focused on delivering strategic value to clients.
7 Days Ago
Rochester, NY
Remote
300 Employees
1-3 Years of Experience
300 Employees
1-3 Years of Experience
Software
The Demo Solutions Specialist will provide technical support for platforms aiding Revenue Enablement and Solution Consulting, manage demo environments, optimize knowledge bases, and support the implementation of sales tech stack platforms. The role involves collaboration, project management, and reporting on enablement initiatives.
7 Days Ago
Rochester, NY
Remote
120K-135K Annually
3-5 Years of Experience
120K-135K Annually
3-5 Years of Experience
Software
The Customer Success Engineer at Tines partners with clients to help them onboard and automate their workflows using Tines' platform. This role involves designing automation stories, supporting clients through their journey, and collaborating with various internal teams to enhance customer satisfaction. A key aspect is educating customers on best practices and capturing customer needs to guide product development.
7 Days Ago
Rochester, NY
Remote
3,031 Employees
5-7 Years of Experience
3,031 Employees
5-7 Years of Experience
Information Technology • Security • Design
The Customer Success Manager engages with customers to build relationships, promote product adoption, and ensure customer satisfaction with GTT's services. Responsibilities include facilitating training, resolving issues, enhancing usage of features, and collaborating with Sales to develop tailored customer strategies and identify growth opportunities.
7 Days Ago
Rochester, NY
Remote
1,601 Employees
180K-190K Annually
5-7 Years of Experience
1,601 Employees
180K-190K Annually
5-7 Years of Experience
Healthtech
The Senior Client Experience Manager will generate new business with media and advertising agencies, manage client relationships, prepare presentations, and drive sales goals in the Life Sciences sector. This role involves collaborating with teams and mentoring junior members.
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