Top Customer Success Jobs in Rochester, NY
The Customer Support Representative will be responsible for providing technical support and training to customers, managing inbound ticket queues and phone calls, maintaining the customer knowledge base, advocating for customer needs, and implementing processes to enhance team scalability.
The PR Customer Success Lead will oversee a team of Campaign Managers, ensuring high performance in delivering effective public relations strategies. Responsibilities include monitoring account health, driving customer renewals, and collaborating with product teams to enhance feature adoption while fostering team growth through hiring and training.
The Private Client Strategist will develop complex financial plans for HNW and UHNW clients, review their financial positions, legal documents, and tax returns for optimal strategies, and collaborate with Financial Advisors and Wealth Strategists to provide tailored financial advice and support during presentations and client meetings.
The Senior Customer Success Manager at People.ai acts as a trusted advisor for enterprise and mid-market customers, overseeing account planning and success strategies. The role focuses on driving customer adoption by identifying expansion opportunities and ensuring measurable outcomes. Key responsibilities include maintaining relationships, executing engagement strategies, and collaborating with internal teams to optimize customer success and retention.
Customer Success Manager responsible for building relationships with nonprofit customers, supporting fundraising efforts, and optimizing fundraising strategies using Givebutter's platform. Key responsibilities include serving as a lead contact, providing training and product education, analyzing feedback, and assisting in creating educational materials.
As a Revenue Accelerator Midmarket Specialist, you will collaborate with other sales executives to drive new opportunities using Zoom's Conversational Intelligence solutions. Your role involves coaching sales and customer success teams, utilizing AI to enhance productivity, and actively driving growth in assigned territories.
As a Tech Touch Client Success Manager at LRN, you will drive customer success through digital engagement and automation, managing a diverse customer portfolio, analyzing data for improvement, and effectively communicating with clients. You will work cross-functionally to enhance customer experiences and resolve challenges.
The Enterprise Customer Success Manager will manage a portfolio of complex accounts, focusing on user adoption, relationship management, and ensuring maximum ROI for customers. Responsibilities include hosting meetings, creating account plans, monitoring product usage, providing training, and aligning internal resources to drive customer success.
As a Customer Success Manager at Connectly, you will develop client relationships, identify new business opportunities, deliver sales presentations, and work with internal teams to ensure client satisfaction while meeting sales targets and analyzing market trends.
As a Provider Relations Specialist, you will support healthcare providers post-onboarding by addressing their questions and issues, maintaining relationships, and ensuring satisfaction. Responsibilities include communication facilitation, feedback gathering, documentation of interactions, and problem resolution while collaborating with internal teams. You will also identify improvement opportunities to enhance provider experience.
Top Companies in Rochester, NY Hiring Customer Success Roles
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