Top Customer Success Jobs in Rochester, NY
The Procurement Specialist at LifeMD will oversee the procurement process, ensuring timely delivery and quality of products. Key responsibilities include collaborating with brand managers, managing vendor relationships, maintaining stock levels, providing cost analysis, and improving ordering processes, as well as inventory management with periodic travel to pharmacy partners.
The Customer Experience Research Associate will lead customer experience research projects for public sector clients, focusing on financial and citizen services. Responsibilities include managing research projects, developing surveys, conducting data analysis, and maintaining client relationships to inform policy and improve citizen experiences.
The Associate Customer Success Manager at ExtraHop will focus on customer engagement by conducting regular check-ins, facilitating onboarding, documenting use cases, and improving customer strategies. The role includes assessing customer health, championing their needs to development teams, coordinating training, and monitoring product status.
The Engagement Manager, Customer Success is responsible for onboarding and growing enterprise clients by pitching Zinier’s innovative Field Service Platforms, ensuring timely project delivery, and collaborating with sales and development teams to drive customer success and satisfaction.
Manage environmental compliance at assigned facilities, ensuring permits are up-to-date and educating plant personnel. Oversee environmental permitting processes, prepare compliance reports, and represent IMERYS during inspections. Collaborate with teams to implement compliance plans and provide technical support in waste sampling and regulatory issues. Focus on pollution control and environmental conservation efforts.
Vultr is inviting applications from candidates who don't see a suitable job opening. This proactive approach allows the company to match applicants to relevant opportunities in cloud computing before positions are publicly advertised.
The Senior Compliance Specialist will support risk management practices in the claims department, ensuring compliance with regulations, conducting deep dive claim reviews, overseeing complaint handling and adjuster licensing programs, and collaborating with various teams on compliance training and policies.
The Customer Success Manager will train and implement success programs for Mighty Pro hosts, create and execute tailored success plans, anticipate and plan for key milestones, and ensure clear communication and satisfaction among hosts and members. They will also share best practices across the Customer Success function to enhance relationships and outcomes.
The Customer Support Engineer will engage with customers through various channels to resolve technical support requests and educate them on platform usage. Responsibilities include training clients on the DTEX Kibana-based UI and collaborating with internal teams to improve product offerings based on customer feedback.
The Client Partner at Zaelab is responsible for acquiring new clients, managing relationships, and developing sales strategies. They engage in lead generation, maintain strong client connections, execute sales processes, and forecast revenue using tools like Hubspot. The role requires both strategic insight and a data-driven approach to achieve sales targets while fostering partnerships that solve business challenges.
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