Top Tech Jobs & Startup Jobs in Rochester, NY

Leads Statara’s Data Products & Engineering department, setting technical direction, managing teams, and overseeing Snowflake-based data infrastructure. Shapes scalable adtech and customer data solutions, supports pre-sales and client discussions, guides architecture and validation, and aligns Product, Data Science, Engineering, and Business Development. The role balances platform reliability, data governance, product roadmaps, commercial opportunities, and the conversion of custom solutions into repeatable data products.

Provides technical customer support for Dealertrack DMS, troubleshooting client issues, configuring and coding F&I documents, correcting calculations and disclosures, and managing escalations. Communicates with clients by phone and email, documents cases, analyzes transaction documents, and maintains service standards. Requires strong problem-solving, data analysis, organization, professionalism, and customer focus. The role follows a Mountain Time schedule with Saturday and holiday rotations and no travel.

Leads global, full-funnel media strategy and activation for Shark Home across North America and international markets. Owns media budgets, develops launch and category campaigns, optimizes investments using audience analytics and media mix modeling, and manages agency partnerships. Partners with Brand, Creative, Social, PR, Sales, and CX teams while driving media innovation, transformation, team leadership, and executive-level performance reporting.

Leads AI transformation, governance, quality oversight, risk management, and responsible adoption across Pfizer Global Supply and QSEO. Establishes GxP-compliant AI lifecycle practices, inspection-readiness frameworks, governance forums, portfolio monitoring, inventory management, metrics, and reporting. Advises senior leaders on AI regulations, deployment risks, investment priorities, and compliance while leading cross-functional initiatives and influencing stakeholders across Quality, Digital, Operations, and R&D.

Configure, test, and implement Automated Utility Design software for electric utility clients. Translate client standards into software configurations, lead requirements workshops, support testing and training, troubleshoot technical issues, document solutions, and track project delivery. The role combines utility design or drafting experience with software configuration, client-facing consulting, and basic programming knowledge.

Own and grow strategic enterprise customer relationships, driving retention, renewals, expansion, and seven-figure software transactions. Develop multi-year account plans, build executive and technical stakeholder relationships, identify expansion opportunities, lead negotiations, maintain forecasts and pipeline visibility, and coordinate cross-functional teams. Engage with data scientists and AI/ML engineers to understand adoption, customer outcomes, and opportunities to expand platform usage across business units and use cases.

Manage Opendoor-owned home listings from offer through closing. Negotiate price, concessions, repairs, and timelines with buyer agents; coordinate internal teams, title and escrow partners, and transaction stakeholders; resolve issues, maintain accurate documentation, monitor transaction health, and deliver responsive agent and buyer experiences in a high-volume, metrics-driven environment.

Own the strategic vision and roadmap for Coursera’s AI-driven search experience. Lead conversational search, personalization, semantic and multilingual search, ranking, and discovery improvements. Partner with engineering, design, research, data science, ML, marketing, and partnerships teams to deliver scalable platform capabilities. Use experimentation, market analysis, KPIs, and customer insights to improve conversion, merchandising, learner experience, and revenue.

Sources, develops, structures, and closes SBA 7(a) and 504 loan opportunities. Builds referral networks through cold calling, SBA events, and relationships with business professionals. Manages loan pipelines, guides applications through underwriting and closing, ensures SBA and regulatory compliance, assesses credit risk, and collaborates with Business Banking and credit teams to grow the SBA loan portfolio.

Develop and manage a wealth management practice by conducting client discovery, creating personalized financial plans, and promoting investment, insurance, estate planning, and financial planning services. Build relationships with clients, prospects, business partners, and centers of influence to generate referrals and new business. Manage client relationships and collaborate with internal specialists in a branch-based consumer banking environment.

Develop and manage a wealth advisory practice by assessing client goals, creating personalized financial plans, and delivering investment, insurance, estate planning, and wealth management solutions. The role focuses on client and prospect outreach, relationship growth, referral partnerships, and collaboration with internal specialists. It is branch-based, commissioned, and requires securities and insurance licenses, financial advisory experience, and business development success.

Provides empathetic customer and provider support through chat, messaging, and phone. Resolves technical, insurance, billing, and platform questions; documents interactions; meets service, quality, response-time, and productivity expectations; escalates issues when needed; participates in coaching and training; identifies recurring problems; and collaborates with Product and internal teams to improve the support experience.