Top Tech Jobs & Startup Jobs in Rochester, NY

Leads corporate communications, public relations, brand strategy, executive messaging, social media, paid advertising, and brand governance. Manages agencies, budgets, vendors, and creative partners while collaborating with Marketing, Product Marketing, Demand Generation, Customer Success, and executives. Supports thought leadership, media relations, customer stories, product launches, M&A communications, and strategic business initiatives. Develops team members and uses generative AI tools to improve productivity and content creation.

Designs Sage Intacct cloud ERP solutions for prospective clients by conducting discovery sessions, demonstrating capabilities, and translating accounting and operational requirements into scalable solutions. Partners with sales and internal departments, engages executive and finance stakeholders, and supports modernization of financial operations across industries. Requires strong accounting knowledge, advanced Sage Intacct module expertise, client-facing presentation skills, and Sage Intacct certification.

Supports customers throughout the lifecycle by advocating for their needs, coordinating cross-functional issue resolution, facilitating onboarding, and maintaining strong relationships. The role identifies customer feedback trends and process gaps, collaborates with internal stakeholders on improvements, and helps drive customer satisfaction and retention for IT solutions and ERP services.

Lead strategic finance at a high-growth B2B software company. Responsibilities include investment analysis, resource allocation, annual planning, forecasting, unit economics, pricing and packaging analysis, finance systems roadmap development, board and investor reporting, and building a high-performing finance function. The role partners closely with executives, GTM, Product, RevOps, Data, and external implementation partners.

Identify, qualify, develop, and close new B2B business opportunities for corporate travel technology solutions. Build executive relationships, manage sales pipelines, lead full sales cycles through contract negotiation, achieve revenue targets, and develop account strategies supporting acquisition, expansion, and retention. The role requires experience selling SaaS, travel technology, enterprise platforms, and AI-powered solutions, along with strong presentation, negotiation, communication, CRM, and relationship-building skills.

Manage a mid-market portfolio of multi-location customers after onboarding. Drive platform adoption, retention, renewals, account health, and expansion opportunities through structured check-ins, business reviews, and account planning. Build trusted stakeholder relationships, identify risks, translate customer metrics into recommendations, advocate for customer needs internally, and mentor newer customer success managers on complex accounts and escalations.

Lead client requirements and design sessions, configure and deliver Workday Financial Grants solutions, support project consultants, mentor junior team members, and contribute to internal initiatives. The role requires client-facing consulting, Workday implementation experience, strong Excel skills, and the ability to manage multiple priorities.

Lead and scale the engineering organization for a regulated digital-asset custody platform. Own hiring, org design, engineering operations (on-call, incidents, release hygiene), delivery against roadmaps, audit and regulator readiness (SOC 2, SAMA, ISO 27001), and cross-functional alignment. Amplify an existing small, specialized team to meet regulatory and institutional requirements while preserving culture and retention.

Create visual assets and brand experiences across marketing, advertising, product, and customer touchpoints. Develop campaigns, landing pages, emails, social content, in-app content, presentations, direct mail, and swag. Maintain brand consistency, use motion to enhance storytelling, and collaborate with marketing, product, creative, copy, and design teams to meet business goals.

Provide expert US payroll support to partners and customers, resolve complex payroll and tax issues, educate support teams, lead training, and build scalable knowledge and customer experience processes. The role collaborates with product and engineering on platform improvements, audits payroll operations, analyzes data, and serves as a primary partner contact. It requires strong payroll expertise, customer communication, spreadsheet skills, ticketing-system experience, and comfort working autonomously in a fast-paced startup.

Owns state and district RFP responses and instructional materials adoption submissions from solicitation review through confirmed receipt. Writes persuasive, evidence-backed proposals; interprets requirements; builds compliance matrices and project plans; coordinates cross-functional contributors; verifies materials; manages deadlines and submissions; and improves proposal processes. The role also maintains adoption opportunity calendars, supports bid/no-bid decisions, manages proposal content libraries, tracks outcomes, and applies evaluator feedback to improve future submissions.