Top Tech Jobs & Startup Jobs in Rochester, NY

Design, implement, and maintain custom test frameworks for Illumina's primary analysis software. Create and expand automated tests, troubleshoot CI/CD pipelines, investigate failures, collaborate with developers to diagnose root causes, and ensure tests are reproducible, documented, and maintainable as analysis capabilities evolve.

Lead and scale marketing as an executive, aligning GTM with product and sales to drive pipeline and revenue. Define brand positioning, demand generation, product and developer/community marketing, team building, and budget allocation to support growth in a commercial open-source infrastructure data platform.

Lead strategy and execution for customer operations across Success, Support, Services, and Marketing Ops. Define operating model, systems and data architecture, AI and automation roadmap, cross-functional workflows, reporting, and change management to scale consistent, measurable customer lifecycle operations. Partner with Product, Engineering, IT and go-to-market teams and build a high-performing operations organization focused on automation impact, operational discipline, and measurable business outcomes.

Manage end-to-end expert matching and client engagements, support market research and competitive analysis, translate client needs into structured research outputs, coordinate cross-functional teams, and ensure timely, high-quality project delivery to maintain client satisfaction in a remote environment.

Lead organic social, content, and digital PR efforts: manage LinkedIn and emerging channels, write and optimize SEO-driven content, run press and podcast outreach, produce multi-format marketing assets, monitor organic performance, and collaborate across marketing to grow brand visibility.

Lead identification, development, and management of strategic partnerships with enterprise clients, professional services firms, and ecosystem partners. Build and execute partner strategies, negotiate agreements, align cross-functional teams, track partnership performance, represent the company at events, and support account growth around workforce optimization and AI-driven scheduling.

Design and implement scalable backend and frontend systems, build and maintain data pipelines, design SQL/GraphQL database systems, collaborate on product and metrics, improve performance, security, and reliability, and support customer-facing features.

Freelance brand designer to create campaign and editorial visuals across ads, social, email, and blog. Develop expressive visual systems, partner with marketing and leadership, and collaborate async with a small remote team. Part-time contract with potential to grow.

Provide remote technical support by responding to end-user inquiries and resolving issues with telecommunications networks, hardware, and core business applications. Isolate problems, coordinate with internal teams and vendors, follow up with users, and maintain documentation.

Manage a book of 50–70 growth-stage merchants to drive retention, product adoption, and expansion. Conduct business reviews and success plans, use data and health signals to prioritize work, partner with Sales and cross-functional teams, and resolve product/support issues to achieve measurable merchant outcomes.