Top Tech Jobs & Startup Jobs in Rochester, NY

Manage a portfolio of higher-education customers through onboarding, implementation, training, adoption, renewals, and expansion. Serve as a trusted advisor to senior academic stakeholders, deliver trainings and EBRs, track success metrics, identify risks, and collaborate cross-functionally to drive product value and growth.

Sell Upland's cloud fax service (InterFAX) to enterprise buyers—primarily in healthcare. Manage full sales cycle from discovery to close, develop proposals, present value propositions, negotiate contracts, forecast and manage opportunities in Salesforce, and collaborate with marketing and service teams. Meet quota and travel up to 30%.

Enterprise sales role owning the western US territory selling Truleo's case intelligence platform to large public safety agencies. Full-cycle quota-carrying responsibility: prospecting, managing multi-quarter, multi-stakeholder sales cycles, coordinating technical demos and security reviews, navigating public sector procurement, maintaining HubSpot pipeline, and representing Truleo at conferences while partnering with customer success for handoffs and expansion.

Embed in a core business area to define the right problems, design metrics, run analyses and experiments, build reports, surface insights, and drive data-informed decisions end-to-end to improve product, growth, AI/automation, or partnerships.

Manage SMB customer lifecycle to reduce churn and drive renewals. Maintain billing/subscription accuracy, Salesforce data cleanliness, and coordinate with Sales, Finance, and Account Executives on upsells, contracts, and offboarding. Serve as voice of the customer, support product adoption, and help optimize accounts through ongoing engagement and project coordination.

Lead growth product work across the customer sign-up and purchase funnel: run product walkthroughs, synthesize user feedback, triage bugs, design experiments and A/B tests, and deliver end-to-end launches in partnership with design, engineering, analytics, and marketing.

Lead UI/UX engineering for cloud-enabled AI/ML mission systems supporting maneuver, surveillance, and engagement. Design and prototype interfaces (computer vision, sensor fusion, dashboards), test and evaluate performance on operational datasets, analyze results, optimize for robustness and cyber resilience, troubleshoot deployed systems, produce technical documentation, and mentor team members while liaising with government stakeholders.

Own end-to-end product design at Schoolhouse: set design vision, scope and ship features in Figma, create visual/brand assets, run user research and usability studies with students, maintain and grow the design system, and collaborate closely with engineers and PMs to deliver scalable, delightful experiences.

Developing network engineer role focused on Juniper routing and switching. Support configuration, maintenance, troubleshooting, and documentation for enterprise routing (BGP, OSPF, L2/L3). Work with senior engineers, attend occasional onsite meetings, and maintain accurate project forecasts. Ability to obtain public trust required.

Own and build the company's outbound GTM engine end-to-end: design prospecting infrastructure, data pipelines, enrichment and targeting, implement and optimize GTM tools, enable SDRs, track performance metrics, and align cross-functionally to scale outbound.