Top Tech Jobs & Startup Jobs in Rochester, NY

Provide technical support for developer customers, resolve inquiries, create and maintain tutorials and content to improve self-sufficiency, minimize engineering interrupts, and collaborate with cross-functional teams on support strategies.

Senior executive leading People strategy for a national, remote nonprofit. Build scalable HR infrastructure, lead People team, manage labor relations with a union, embed DEIB across the employee lifecycle, restore HR operations (payroll, rewards, leave), and partner with executive leaders to drive organizational change and workforce planning. Occasional travel required.

Lead development and execution of lifecycle marketing strategy to drive retention, repeat visitation, and revenue. Select and implement CRM/lifecycle platforms, build audience segmentation and automated multi-channel journeys, establish reporting and attribution, and partner cross-functionally to translate insights into growth initiatives.

Architect, build, and maintain Snowflake-based ELT pipelines and production data models. Implement observability, data quality, and governance; optimize cost and freshness. Partner with Analytics, Product, and Engineering, use dbt/CI-CD and AI-assisted tooling, and participate in reviews and architecture planning to support analytics, BI, and ML.

Lead technical presales by discovering customer needs, building and presenting customized BI demos and prototypes, responding to RFPs/RFIs, supporting integrations and data migrations, and managing multiple customer engagements to drive adoption and sales.

Operate and improve platform tooling to enable reliable deployments and incident response. Perform Kubernetes operations, maintain CI/CD pipelines, manage observability (Prometheus/Thanos/OpenTelemetry), update self-service workflows and documentation, participate in on-call rotation, and automate housekeeping tasks for cost and performance.

Develop and maintain Ubegos frontend products: mobile/web quest experiences, user and creator dashboards, admin panel, marketing features, and third-party integrations. Work in one-week Scrum sprints, perform code reviews, contribute to software architecture, and use modern frontend frameworks, relational databases, and AI-assisted coding tools.

Early-career marketing role owning growth experiments: drive discovery through content, SEO, paid channels; write buyer-focused content; run and measure experiments; collaborate with founder to refine product messaging.

Lead strategic accounts for foams, aerosols, and solvents (FAS), manage key customer relationships, develop new business, own forecasting and account plans, coordinate cross-functional teams, negotiate long-term agreements, and mentor account managers. Role requires ~50% travel within US/Canada and working closely with supply chain, legal, finance, and engineering.

Plan and execute operational site audits across global manufacturing sites, assess controls in procurement, logistics, manufacturing, engineering, inventory and quality, support SOX audits, lead SIOP maturity assessments, deliver risk-based recommendations to improve efficiency and compliance, and drive continuous improvement.