Top Tech Jobs & Startup Jobs in Rochester, NY

Remote Client Success Manager owns 20–40 Amazon client accounts end-to-end: onboarding, strategy, weekly performance analysis, and retention. Coordinate daily with PPC strategists, execute structured processes, log changes, escalate issues quickly, and maintain 2-hour business-hour responsiveness. Operate in a fast-paced agency environment using Amazon and analytics tools to drive profitability and prevent churn.

Act as a Customer Support expert by sharing insights on software vendors, guiding procurement evaluations, and advising on product strategy.

Lead and scale company-wide people operations for a fast-growing digital consultancy. Oversee talent acquisition, HR compliance, HRIS management, compensation benchmarking, performance management, engagement, learning, succession planning, DEI initiatives, and partnership with business leaders. Manage recruiting leadership, onboarding/offboarding, and data-driven people programs while supporting government contracting requirements and occasional travel.

Lead the US market launch by building commercial momentum, qualifying opportunities, managing deployments and robot fleet, hiring and running a local operations team, setting up US legal and facilities, and coordinating frequent transatlantic onboarding and collaboration with HQ and deployment engineers.

Partner with sales and enterprise executives to quantify and present C-suite ROI cases. Build ROI models, conduct quantitative analysis and benchmarking, run working sessions with prospects, embed value into discovery, coach AEs on value-based selling, and supply reusable benchmarks and assets to support enterprise deal closures.

Lead and maintain brand identity, produce marketing and motion assets, design intuitive UI for decentralized apps, and create community-first interactive content across product, marketing, and social channels.

Own end-to-end product development for AI/ML revenue cycle solutions: define vision and roadmap, write specs and user stories, prioritize backlog, work closely with data scientists and engineers, drive agile delivery, ensure quality, and measure product performance with stakeholders.

The Senior Machine Learning Engineer will design, train, and deploy ML models for optimizing revenue in advertising, taking ownership of product development and leading the ML discipline.

The Senior LLM Systems Engineer will enhance LLM-driven oracle systems focusing on accuracy, performance, resilience, and operational quality, while building robust evaluation and monitoring tools for production systems.

Responsible for sourcing and acquiring qualified technology leaders to enhance a marketplace, by optimizing outreach strategies and tracking application metrics.