Top Tech Jobs & Startup Jobs in Rochester, NY

Manage inbound leads and close new business for venture-backed startup clients. Conduct introductory calls, prepare service quotes, educate prospects on Kruze's accounting and tax services, maintain Salesforce records, collaborate cross-functionally with onboarding and finance teams, and contribute to sales process improvements while meeting sales targets.

Design, modify, and program software for local, networked, cloud, or internet applications. Write code, test and debug, document installation and maintenance procedures, gather user requirements, implement enhancements, and perform related duties.

Lead a product area for Newbook from discovery through launch: own roadmap and backlog, conduct customer discovery and research (including AI/BI), write epics and acceptance criteria, partner with engineering and design, coordinate cross-functional stakeholders, measure adoption/usage, and iterate to improve product outcomes.

Execute high-volume outbound prospecting across email, phone, video and LinkedIn to generate pipeline for fraud, identity, payments, and risk personas. Qualify opportunities using PACTA, manage ABM coverage, enroll contacts in HubSpot sequences, track engagement, maintain CRM hygiene, and hand off qualified meetings to Account Executives. Hit weekly activity targets and participate in team reviews to optimize outreach.

Lead PolyAI's revenue enablement function: build and manage an enablement team, design onboarding and ongoing training, embed Force Management methodologies (CoM, MEDDPPICC), scale AI-powered enablement tools (Claude Code Deal Advisor, LetterAI), partner cross-functionally, reduce sales cycle, improve ramp and conversion through content, certifications, and adoption tracking.

Own and drive enterprise nonprofit sales (> $50k/year) by managing pipeline, forecasting, negotiating contracts, running product demos, prospecting and upselling, maintaining HubSpot data, and coordinating with Client Success to meet quota and revenue goals.

Manage technical onboarding and migrations for brand partners on the LTK platform and affiliate networks. Troubleshoot semi-technical issues, verify financial transactions, educate stakeholders, monitor program settings, create documentation, and collaborate cross-functionally to improve processes and client satisfaction.

The Director of Product Operations will optimize product development processes, drive cross-functional alignment, and enable efficient product operations in a healthcare tech environment.

Lead and build a Customer Success organization focused on retention, GRR/NRR, renewals, expansion, and customer health. Recruit and coach CSMs, implement health scoring, playbooks, KPIs, and forecasting, partner with Sales/Product/Engineering/Support, and use AI and automation to scale processes and drive long-term customer value.

Lead and scale GTM enablement across sales, technical, and BDR teams by building an enablement operating system that shortens ramp time, improves pipeline generation and win rates, embeds AI-driven personalized coaching, uses call intelligence (e.g., Gong) to drive coaching, hires and develops the enablement team, and aligns cross-functionally to measurably improve rep productivity and deal execution.