Top Tech Jobs & Startup Jobs in Rochester, NY

Develop and manage insurance and non-insurance product portfolios across ticketing, logistics, warranty, CFAR, income protection, and commercial lines. Responsibilities include product design, policy wording, underwriting coordination, pricing and regulatory analysis, portfolio reporting, partner management, financial modeling, and collaboration with pricing, partnerships, compliance, and development teams.

Own technical customer engagements for Grafana Labs, partnering with Sales to demonstrate products, conduct technical evaluations, articulate value, and close opportunities. Deliver presentations, demos, enablement materials, and technical content while providing customer and competitive feedback to Product and Engineering. Requires strong pre-sales experience, technical problem-solving, communication, collaboration, judgment, and leadership in a remote global environment.

Manage B2B sales accounts, pricing, lead generation, customer relationships, product demonstrations, onboarding, renewals, invoices, and resale partnerships. Develop go-to-market strategies, maintain Salesforce customer profiles, gather product feedback, coordinate agreements with compliance, reconcile payments, and document account processes. The role also supports marketing collateral, exhibitor opportunities, competitor research, and customer usage reporting.

Owns the strategy, design, implementation, governance, analytics, and continuous improvement of global sales compensation programs. Responsibilities include designing quotas, commissions, accelerators, and SPIFFs; configuring Xactly and Salesforce; managing launches, documentation, compliance, disputes, reporting, and training; and partnering with Sales, Finance, HR, and executive leadership to align incentives with business goals.

Leads Extend’s regulatory compliance strategy for service contract and insurance programs across North America. Oversees licensing, regulatory examinations, audits, filings, terms and conditions, internal controls, reporting, and compliance governance. Advises executive leadership, regulators, auditors, and cross-functional teams; builds and develops the compliance organization; establishes KPIs; manages regulatory relationships; and modernizes compliance processes using AI and technology.

Leads the enterprise digital product management practice, establishing its vision, operating model, governance, standards, talent architecture, and performance measures. Oversees product leaders, shapes portfolio investment and multi-year strategy, partners with Engineering, Data, Commercial, UX, and business teams, and drives customer-centered, outcome-oriented digital delivery. The role also advances product and UX maturity, AI-enabled ways of working, organizational design, leadership development, and executive alignment.

Processes vehicle and salvage title documentation, completes ownership transfer applications, enters title data, and ensures compliance with state requirements. Communicates with customers and internal partners by phone, email, mail, and direct contact; resolves discrepancies, complaints, and transfer issues. Maintains customer databases, confidential records, and knowledge of title regulations while performing clerical and office-support duties.

Manages and improves configuration management processes and ServiceNow CMDB operations. Designs workflows, governance, integrations, and discovery processes; maintains CI data models and CSDM alignment; ensures data quality; conducts audits; supports ITSM processes; trains CI owners; collaborates with service owners, technical teams, and government clients; and implements continuous improvements.

Own full-cycle B2B SaaS sales within a territory, from discovery through negotiation and close. Engage CFOs, Controllers, and finance leaders to identify accounting challenges, deliver value-based demonstrations with Solutions Consultants, forecast revenue, and manage pipeline execution. Collaborate with SDRs and Marketing to expand strategic accounts and drive net-new revenue while consistently meeting or exceeding ARR targets.

Manage and grow assigned North American accounts while generating new business for CAS scientific information and IP services. Responsibilities include consultative solution selling, prospecting, pipeline development, account retention, cross-selling, contract negotiations, RFP responses, product demonstrations, and executive-level customer engagement. The role collaborates with internal scientific, IP services, product, marketing, and delivery teams to create customized solutions and maintain accurate CRM forecasts.