Top Tech Jobs & Startup Jobs in Rochester, NY

Build and own user-facing features and core platform architecture across frontend, backend, and ML pipelines. Integrate AI workflows (LLMs, embeddings) for curriculum generation and automated evaluation. Manage end-to-end development: requirements, design, implementation, CI/CD, testing, observability, and iteration while collaborating with product, design, ML, and customer teams.

Lead sourcing, negotiating, and closing strategic channel partnerships (consulting firms, device/PMS vendors, distributors). Own partner-sourced pipeline, revenue targets, forecasting, and partner activation—including onboarding, training, and cross-functional launch. Manage partner relationships, run business reviews, and coordinate with Sales, Marketing, Product, and Legal to scale partnerships.

Own post-sale success for a portfolio of enterprise customers: drive retention, renewals, and expansion; build multi-threaded relationships; run Executive Business Reviews; monitor customer health; manage device inventory and demand planning; coordinate with solutions, technical account managers, sales, and finance; and contribute to CS playbooks and onboarding frameworks.

Lead strategy and execution for Lending Originations products to improve applicant experience and new-loan conversion. Define roadmap, set OKRs, run experiments, partner with Engineering, Design, Data, Risk, Fraud, Legal and Compliance, and drive products from discovery through launch, measurement, and iteration while balancing member outcomes, regulatory requirements, and business performance.

Support People Team processes across the employee lifecycle, maintain HRIS data integrity, manage benefits and leave administration, handle employee inquiries, execute offboarding and employee transactions, produce basic People Ops reporting, troubleshoot systems issues, and recommend process improvements to increase consistency and scalability.

Own relationships for 40–50 mid-market GovCon accounts to drive adoption and value from an AI-driven proposal platform. Execute value plans, deliver business reviews, monitor account health, surface risks, enable expansions, train users, partner with Account Managers, and translate customer feedback into product input.

Lead and grow a team of offensive security engineers, ensure high-quality red team, application, and cloud security engagements, drive operational metrics (utilization, margin, NPS), integrate field findings into product, champion AI/automation, and support sales and client relationships at executive levels.

Lead end-to-end application and product security for a Kubernetes-based multi-tenant platform. Perform deep security reviews of Go services, Kubernetes controllers, and frontends; lead threat modeling; integrate automated security checks into CI; manage vulnerability lifecycle; develop security-related features; and train developers on secure coding and attack vectors.

Provide bilingual (Spanish/English) support to merchant partners via inbound/outbound calls, chats, and emails. Manage merchant relationships, resolve account/application questions, perform back-office tasks (funding, reports), surface trends internally, and deliver high-quality customer service in a fast-paced remote environment, including nights and weekends.

Develop and maintain client relationships in the Greater Grand Rapids territory to drive envelope and label sales. Prospect new accounts, present solutions, prepare quotes, negotiate and close deals, coordinate with production for fulfillment, and maintain sales records while traveling daily within the territory.