Top Tech Jobs & Startup Jobs in Rochester, NY

The Partner Manager will manage indirect sales through partners, develop Go-to-Market plans, support account executives, recruit new partners, and collaborate with internal teams.

Manage day-to-day financial reporting, general ledger accuracy, month-end close, and client reporting for nonprofit clients. Coordinate project tasks, review balance sheets and account classifications, prepare reporting packages and work papers, and assist in managing accountants and developing best practices.

The Senior Consultant will lead healthcare consulting projects, analyze market and financial data, develop client presentations, and mentor junior team members.

Own and prioritize the Workday/ERP product backlog, translate business needs into epics and user stories, partner with Finance and business leaders, support Agile delivery and releases, manage integrations and reporting, ensure compliance and security, and drive continuous improvement and adoption across Workday modules.

The Talent Acquisition Partner sources, screens, and engages candidates across multiple roles. Responsibilities include partnering with recruiters and hiring managers, conducting resume reviews and phone screens, coordinating interviews, maintaining candidate records in Greenhouse, supporting recruiting projects, improving processes, and delivering a positive candidate experience.

Supports Strategic Account Directors by coordinating client campaign deliverables, internal teams, roadmaps, and timelines. Analyzes Zeta Marketing Platform data to identify trends and actionable recommendations, activates platform solutions, supports first-party audience data onboarding, and assists with client meetings and performance reviews. The role manages client communications, resolves delivery risks, aligns stakeholders, and helps improve campaign outcomes and client satisfaction.

Build, deploy, and operate production-grade data pipelines and data products for healthcare audiences. Design transformations, data models, and governed views using Python, SQL, Airflow, S3, Snowflake, and EMR. Implement data-quality, monitoring, and privacy-by-design controls for PHI/PII. Partner with product, analytics, and platform teams to onboard sources, support audience discovery, segmentation, activation, measurement, and troubleshoot production issues.

Leads a Customer Resilience team supporting enterprise accounts throughout onboarding, adoption, growth, renewal, and escalations. Responsibilities include hiring, coaching, performance management, account strategy, customer health oversight, renewal and adoption targets, process improvement, cross-functional collaboration, executive escalation management, and reporting portfolio metrics to senior leadership.

Owns the post-sales customer lifecycle for enterprise accounts, including onboarding, adoption, success planning, renewals, escalation management, executive communication, and customer advocacy. The role coordinates cross-functional teams, monitors customer environments and trends, drives product usage and time to value, develops recommendations and RCA documents, and proactively improves customer satisfaction, retention, and growth.

Leads global category strategy, strategic sourcing, supplier development, commercial negotiations, and supply-chain resiliency for hyperscale data-center cooling infrastructure. Manages substantial spend across chillers, CRAHs, AHUs, containment, liquid cooling, and related systems. Partners with engineering, operations, and construction teams; develops supplier capacity; mitigates supply risks; monitors commodity markets and refrigerant regulations; and presents recommendations to executive stakeholders.

Lead the technical direction of Zocdoc’s patient acquisition platform, building scalable APIs, microservices, AWS infrastructure, and React experiences. Improve SEO, page speed, system reliability, and patient-facing data access. Collaborate with Product, Design, and Marketing, integrate third-party data and Contentful, apply LLM technology, promote engineering excellence, mentor engineers, and drive AI-focused innovation across distributed teams.

Manage IT vendor and procurement operations including negotiating SaaS, hardware, and services contracts; drive renewals; onboard new vendors ensuring compliance; partner with Legal, Finance, and InfoSec; maintain procurement documentation; support technology asset procurement and improve procurement policies and processes.

Create and publish social content for the PCH brand across Instagram, TikTok, Facebook, and YouTube. Responsibilities include identifying trends, developing concepts, editing short-form videos and graphics, writing captions, managing content calendars, responding to comments and direct messages, and monitoring performance. The role is hands-on and suited to an early-career creative with strong social media fluency and brand voice awareness.

Lead Modo's community and reputation across Discord, Reddit, Trustpilot, and app stores. Build and moderate communities, design reputation systems and response playbooks, surface player insights to Product and Marketing, drive member activation into events and tournaments, and report on community and reputation health to leadership.

Leads and coaches a team of Marketing Specialists delivering multi-channel campaigns for restaurant customers. Owns service execution, capacity planning, SLAs, quality assurance, customer escalations, playbooks, dashboards, and operational improvements. Partners with Product, Sales, Customer Success, Legal, and Finance to scale managed marketing services while improving campaign quality, customer satisfaction, and business outcomes.

Manage high-volume inbound and outbound customer engagements to drive retention and long-term success. Lead consultative retention discussions, handle objections and pricing negotiations, diagnose customer needs, document interactions, use account data for decision-making, and collaborate with Sales, Support, Product, and Finance. The role requires strong communication, negotiation, prioritization, data interpretation, and real-time problem-solving skills.

Serve as the strategic HR partner for G&A leaders, leading organizational design, restructuring, performance calibration, leadership coaching, change communication, and people-program implementation. Use employee data, engagement insights, AI tools, and headcount models to guide decisions and identify organizational risks. Support globally distributed teams while handling sensitive personnel information with discretion and partnering with senior executives across Finance, Legal, Compliance, and People functions.

Lead and scale Product Design at Luxury Presence: define design vision and standards, partner with Product and Engineering to improve retention and WAUs, hire and develop designers, and integrate AI tools to increase design velocity while maintaining quality.

Own new business, renewals, and expansion across an assigned territory in higher education. Prospect and sell to senior education leaders, build pipeline, hit quotas, manage contracts, collaborate with Customer Success to drive measurable outcomes, and identify cross-sell opportunities. Travel approximately 25% for meetings and events.