Top Tech Jobs & Startup Jobs in Rochester, NY

Full‑stack staff engineer to ship web products end-to-end, iterate on and expand a suite of sales/CRM-focused tools, define engineering culture and best practices, and hire/mentor future engineers. Must move fast in a small team, engage with users, and solve new problems creatively.

Produces publishable maps, graphs, and visualizations of conflict patterns and analysis outputs. Transforms complex datasets into compelling visual stories, develops visualization guidelines, researches new methods and software, and supports visual brand development. Collaborates with regional experts, media, partners, and external stakeholders, responds to journalist inquiries, ensures data accuracy, and contributes to outreach, reporting, coordination, and communications activities.

Own and scale Utila’s enterprise sales across the United States by acquiring new logos, expanding strategic accounts, managing complex multi-stakeholder sales cycles, and closing high-value deals. Develop regional go-to-market strategy, build executive customer and partner relationships, collaborate with Marketing and Product, provide market feedback, and manage forecasting, revenue targets, qualification, CRM hygiene, and reporting.

Lead the technical side of enterprise sales for autonomous systems and physical AI customers. Own discovery, architecture reviews, demonstrations, proofs of concept, evaluations, deployments, and expansions. Translate customer workflows into solutions, address technical objections, and collaborate with Product and Engineering. Build scalable sales engineering processes, technical content, evaluation frameworks, and operating models while supporting strategic automotive OEM and enterprise opportunities.

Provide technical support for enterprise SaaS customers across chat, email, and direct channels. Investigate complex issues involving pixels, integrations, reporting, attribution, AI workflows, and data warehouses; determine education, configuration, bug filing, or engineering escalation needs. Coach customers and agencies, partner with Customer Success and technical teams, identify recurring issues, and improve knowledge bases, runbooks, and AI support capabilities.

Manage finance-related business transition and transformation projects from demand intake through delivery. Responsibilities include defining project scope and deliverables, coordinating resources, monitoring schedules and progress, identifying efficiency opportunities, reporting cost or quality deviations, maintaining stakeholder relationships, and overseeing project governance, gate reviews, post-audits, and quality control.

Lead Solutions Architecture across complex enterprise sales, customer implementations, renewals, and expansion. Own technical customer relationships, design proofs of concept, resolve pre-sales issues, and partner with Sales, Product, Engineering, Marketing, and Customer Success. Build and coach the Solutions Architecture team, establish operating processes and metrics, identify market trends, influence product roadmaps, and develop executive-level relationships with financial institution and fintech customers.

Manage operational data, work requests, ticket tracking, data validation, and reporting. The role requires advanced Excel analysis, familiarity with Jira, ServiceNow, or Azure DevOps, strong organization and problem-solving skills, and the ability to manage priorities independently. Basic SQL knowledge, SOP and process documentation, and operational reporting experience are preferred. This is a remote position.

Prospect into complex hospital, health system, surgery center, and imaging center accounts through outbound and inbound efforts. Qualify leads, conduct discovery, engage senior stakeholders, and generate qualified pipeline for healthcare technology and maintenance services. Refine sales sequences and playbooks, collaborate with Sales, Marketing, and Operations leadership, maintain CRM data quality, report pipeline performance, and provide market intelligence on healthcare regulations and clinical engineering services.

Manage inbound sales for a revenue cycle management company serving dermatology practices. Qualify prospects, revisit stalled and lost opportunities, develop client referrals, and own deals from initial call through signed contract. The role requires disciplined pipeline management, persistent follow-up, competitive self-measurement, and strong customer focus. It is fully remote within the United States and involves direct daily work with the founder.