Top Tech Jobs & Startup Jobs in Rochester, NY

Provide remote administrative support including calendar and email management, preparing reports and presentations, conducting research, compiling data, and performing general administrative tasks to ensure efficient office operations.

Owns daily billing operations and technical support for energy-sector clients. Responsibilities include resolving billing exceptions and API issues, monitoring production workflows, coordinating with DevOps, managing reports and rate updates, planning testing and UAT, leading client calls, handling escalations, capturing product requests, and delivering post-go-live Professional Services projects. The role requires utility billing knowledge, SQL, REST API troubleshooting, project management, strong communication, early-morning workflow checks, and rotating weekend on-call coverage.

Owns product design for Stord’s warehouse management, transportation management, and operational software. Designs complex workflows for receiving, picking, packing, shipping, inventory, and exception handling across scanners, tablets, and desktop interfaces. Conducts field research and usability testing with warehouse and supply chain users, creates high-fidelity prototypes, partners with product and engineering, supports design systems, and measures improvements in operational efficiency and user satisfaction.

Identifies, qualifies, and advances business opportunities across assigned accounts and markets. Builds client and teaming-partner relationships, manages pipelines and CRM records, supports proposals, pricing, account planning, and pursuit strategy, and presents company capabilities. The role requires understanding procurement processes, competitive markets, contract terms, and applicable regulations while coordinating with technical, legal, contracts, and delivery teams. Regular travel exceeding 50% is required, including client-site and industry-event travel.

Formats, edits, proofreads, codes, and transmits press releases accurately and efficiently. The role monitors orders and online distribution, resolves client and content issues, supports clients with submission and account setup, handles payments and reporting, maintains activity logs, and communicates technical issues. It also collaborates with sales and newsroom teams while working an overnight shift.

Analyze security events, investigate and respond to incidents, develop response playbooks, tune detections, conduct threat hunting in Splunk, use EDR tools, research emerging threats, and support cybersecurity compliance reporting and audits.

Drives sales growth and new business acquisition for BLDC motors and motion-control solutions serving aerospace and defense markets. Develops strategic relationships with defense primes, OEMs, Tier-1 suppliers, and emerging technology companies; builds opportunity pipelines and capture strategies; leads customer visits, proposals, quotations, negotiations, and account growth plans. Collaborates with engineering, program management, applications, and operations teams while maintaining forecasts and market intelligence in Salesforce. Travel is approximately 40–60%.

Build and deploy statistical and machine-learning models for forecasting, risk prediction, retention, no-show prediction, experimentation, causal inference, and clinical outcomes. Partner with analytics engineering and technology teams to productionize models using monitored data pipelines. Translate ambiguous clinical and operational questions into rigorous analyses, communicate recommendations to cross-functional stakeholders, and establish data science and responsible AI practices.

Lead the SEO/AEO delivery function, managing analysts and strategists while improving client outcomes, retention, and delivery quality. Responsibilities include refining SEO methodologies, setting QA standards, coaching and developing employees, managing client health and NRR, hiring, onboarding, and partnering with product and engineering on tools and workflows. The role requires strong practical SEO expertise across content, technical, and off-page work, data-driven judgment, and meaningful GMT working-hour overlap.

Provides customer support through chat, email, and occasional video calls. Troubleshoots SaaS issues, helps users connect iClosed with automation tools and APIs, escalates unresolved problems, and follows issues through resolution. The role also gathers customer feedback to improve support processes and the product. Requires at least one year of customer support or customer communication experience, strong English proficiency, SaaS familiarity, problem-solving skills, and availability for shifts within Central European Time.