Top Tech Jobs & Startup Jobs in Rochester, NY

Manage and maintain the firm's docketing system: calculate deadlines, update court rule sets, file time-sensitive documents electronically, audit dockets, coordinate attorney admissions and credentials, liaise with courts and vendors, and provide quality control and reporting for litigation matters.

Design and implement scalable Azure-based data architectures and analytics solutions, lead delivery teams, support pre-sales, drive DevOps/CI-CD, mentor junior staff, define data strategy, governance, migrations, and oversee project delivery and backlog management.

Serve as a senior technical customer advocate owning onboarding, adoption, and advocacy for enterprise customers. Lead complex technical issues, analyze usage and risk, develop success plans, advise on IAM and cloud architectures, collaborate with Product and Engineering, and drive value realization across the Ping platform. Occasional travel and after-hours coverage required.

Manage and mentor a team of Customer Success Managers, drive retention and expansion, analyze customer health to mitigate churn, align cross-functional strategies, optimize workflows, and present insights to leadership to improve processes and growth.

Lead and scale Revenue Operations across Sales, Marketing, Customer Success, Finance, Product, and IT. Build processes, CRM governance, forecasting, KPIs, dashboards, automation and AI-enabled workflows. Drive pipeline governance, territory and capacity planning, system integrations, executive reporting, and cross-functional initiatives to improve revenue growth, forecasting accuracy, retention, and operational scalability.

No job responsibilities or duties are provided. Title indicates an Assistant IT Manager role at Medline. Benefits and company equal-opportunity and inclusion statements are included, but role specifics are not listed.

Develop and grow agent and partner relationships to increase premium production. Create targeted business plans, collaborate with underwriting and product teams, influence agents to place business with Markel, mentor others, run campaigns and onboarding, and engage frequently via in-person and virtual meetings. Heavy regional travel required.

Manage inbound life insurance leads via phone, guide customers through applications using a consultative approach, collaborate with sales teammates, meet metrics in a dialer-driven environment, and participate in coaching and development.

Manage a portfolio of enterprise customers to drive renewals, expansions, upsells and retention. Build executive relationships, lead SteerCo meetings, create ROI models, forecast using MEDDPIC in Gong, collaborate with solution consultants to deliver tailored demos, and act as voice of the customer to increase product adoption and lifetime value.

Own technical account health for enterprise publisher partners: lead implementations, validate integrations, drive adoption, optimize platform performance, troubleshoot escalations, and collaborate with product and engineering to resolve complex technical issues.