Top Tech Jobs & Startup Jobs in Rochester, NY

Manages corporate accounting operations across 25+ entities, including monthly close, US GAAP reporting, consolidations, intercompany accounting, treasury, cash management, reconciliations, audits, lender reporting, and financial integrations. Leads accounting personnel, supports system upgrades, researches technical accounting matters, improves procedures, and partners with finance teams and leadership to strengthen compliance and reduce audit risk.

Leads strategic customer relationships and global cross-functional programs for AI and data center infrastructure customers. Translates customer requirements into product specifications, business cases, supply chain plans, and product roadmaps. Oversees RFQ through NPI, qualification, certification, and mass production while managing commercial negotiations, capacity, risk, revenue, margin, and ROI. Coordinates engineering, manufacturing, quality, procurement, supply chain, and finance teams across multiple countries without direct authority.

Drive outbound sales growth in grocery and convenience retail through high-volume phone, email, and LinkedIn prospecting. Build target lists, qualify prospects, book meetings for account executives, maintain accurate HubSpot records, and provide market feedback on objections, competitors, and messaging. The role requires strong organization, resilience, data-driven prioritization, concise communication, and comfort making approximately 150 cold calls daily.

Own reliability and observability for globally distributed software systems. Manage cloud platforms, Kubernetes, Terraform infrastructure, CI/CD, monitoring, alerting, and observability tooling. Respond to critical incidents, participate in on-call rotations, secure cloud infrastructure, automate operational tasks, scale databases, and help engineering teams adopt reliable DevOps and GitOps practices.

Own strategic healthcare client relationships across deployment, go-live, adoption, retention, and expansion. Lead technical requirements for configuration and integrations, troubleshoot software and HL7 integrations, and drive client outcomes. Build scalable processes, tooling, and AI-powered systems while managing complex, high-stakes accounts with significant autonomy.

Develops and manages paid influencer and ambassador programs, including channel planning, creator recruitment, negotiations, campaign execution, content approvals, budget management, performance analysis, optimization, compliance, agency oversight, and one direct report. The role collaborates across marketing, creative, legal, medical, regulatory, finance, and product teams to drive brand awareness, engagement, customer acquisition, and measurable commercial outcomes.

Serve as the primary technical advisor for mid-market customers, leading onboarding, platform optimization, security reviews, technical check-ins, and enablement. Monitor account health, resolve escalations, coordinate with SOC, Product, and Engineering teams, demonstrate service value, and advocate for customers. Translate threat intelligence, SOC findings, and security requirements into prioritized guidance and account strategies while aligning technical stakeholders.

Implement Command Alkon dispatch software solutions for customers, including configuring customer environments and SQL Server. Deliver product training, translate business requirements into software functionality, diagnose operational problems, and identify process improvements and additional product opportunities. Collaborate with internal teams and customers to complete implementations, meet support SLAs, and provide an effective customer experience.

Own technical presales engagements with B2B customers by designing solutions, building demos and proofs of concept, developing API integrations, and translating customer requirements into technical specifications. Partner with sales, product, engineering, and public safety teams to assess feasibility, manage technical risk, support account strategies, and serve as a trusted technical advisor. Use AI tools to prototype solutions and improve customer outcomes. Travel may be required up to 25%.

Own the self-serve customer growth strategy from signup through paid conversion. Analyze funnels, cohorts, retention, segmentation, and user paths to identify activation opportunities and recommend measurable product and go-to-market improvements. Assess competitors, model market opportunities, advise on pricing and packaging, and communicate product insights to senior leaders and cross-functional teams across global time zones.