Top Tech Jobs & Startup Jobs in Rochester, NY

Call into existing customers to identify and qualify upsell and cross-sell opportunities (focus on invoicing and payments), drive product adoption, book expansion meetings, run high-volume phone-first outreach supported by email sequences, track activity and pipeline in Salesforce, partner with Customer Success and Payments for warm handoffs, handle objections, and share messaging feedback to improve expansion performance.

Owns financial modeling, long-range planning, and capital analysis to inform executive decisions and investor materials. Builds scenario and sensitivity models, leads annual planning and reforecasting, evaluates initiatives and pricing, partners with cross-functional teams to define KPIs, and improves financial processes and data quality.

Serve as the primary customer contact to ensure satisfaction and success: onboard customers, drive product adoption, identify upsell/cross-sell opportunities, manage renewals, gather and analyze feedback, collaborate with sales and product teams, and travel for system installations.

Sell AI-driven solutions to mid-market businesses: prospect, qualify, consult with decision-makers, manage the full sales cycle, close deals, build long-term client relationships, and identify upsell opportunities with support from leadership and technical teams.

Build and maintain detailed FP&A models and standardized reporting; own quarterly forecasts; partner with accounting to fix data quality; run ad-hoc unit-economics and cash runway analyses and present findings to executives and investors.

Design, build, and maintain production-quality gameplay systems, workflows, and designer/artist-facing tools in C++ on Unreal Engine 5. Provide technical guidance to teammates to integrate with simulation and networking, and collaborate daily with content creators and the engine team to enable efficient content creation.

Join the Consumer Technology team to develop, maintain, and troubleshoot applications and test tools. Perform routine automation, white-box testing, code reviews, monitor automated processes, estimate tasks, communicate with product owners and users, and recommend improvements. Assist in training others and follow departmental methodologies.

Manage and maintain site and corporate financial models, forecast growth, analyze business operations to identify improvements, support monthly close with the controller, and prepare reporting packages for leadership and the board.

Own the full sales cycle for mid-market companies and academic institutions: discovery, pilots, negotiation, and close. Conduct consultative selling with multiple stakeholders, manage pilots and proofs of value, influence GTM strategy and positioning, partner with product/marketing/customer success, and build long-term customer relationships for expansion.

Lead development and maintenance of large-scale distributed systems and software platforms; design, test, deploy, and optimize applications used by physicians and patients; manage EDI analysts; collaborate with cross-functional teams to deliver technical solutions, monitor reliability, and drive system scalability and performance.