Top Tech Jobs & Startup Jobs in Rochester, NY

Own the roadmap and ongoing development of EMA’s Trellis case management platform and two potential new products. Responsibilities include discovery, requirements, user stories, prioritization, 0-to-1 product launches, AI-assisted prototyping, SaaS and systems support, ticket triage, vendor coordination, documentation, and training. The role balances approximately 40% product management and 60% direct platform and technology support.

Conduct outbound sales to US technology leaders through cold calls, email, LinkedIn, conferences, and personalized prospecting sequences. Own the pipeline through qualified meeting booking, build targeted prospect lists, maintain CRM records, and hand prospects to the partnerships director. The role also involves developing a professional LinkedIn presence, testing messaging and channels, and selling custom software development services to technical buyers.

Own the technical success of strategic enterprise customers by advising on platform health, scalability, reliability, performance, and architecture. Manage escalations and critical incidents, coordinate Support, Product, Engineering, and Customer Success teams, and communicate resolution plans. Analyze usage and support trends, triage bugs and feature requests, provide preventative recommendations, and contribute workflow improvements or lightweight fixes. Support cloud and self-hosted deployments using DevOps and infrastructure expertise.

Localize English video content into Italian by adapting translations for dubbing, selecting voice casts, using emerging voice technologies, managing production and quality control, and performing preliminary audio/video post-editing to improve synchronization.

Owns lifecycle and engagement marketing for health benefits members across email, SMS, direct mail, print, digital, landing pages, and inbound flows. Builds segmentation, campaigns, testing programs, client engagement playbooks, and compliant Medicare communications. Manages engagement and enrollment funnels, marketing automation, CRM data flows, dashboards, and collaboration with agents, Customer Success, design, and product teams.

Manages strategic relationships with specialty chemical suppliers, driving product growth, principal acquisition, portfolio development, and business performance. Develops principal strategies, monitors sales pipelines, supports marketing and sales enablement, coordinates onboarding and operational requirements, and provides technical product guidance. Leads and develops Principal Managers while partnering cross-functionally on pricing, inventory, quality, regulatory, and supply chain needs.

Own and grow a portfolio of strategic enterprise customers across the U.S. and LATAM. Responsibilities include retention, expansion, account planning, executive relationship management, pipeline creation, commercial forecasting, usage-based pricing strategy, negotiation, and closing expansion opportunities. The role requires proactive identification of whitespace and revenue opportunities, multi-threading across complex organizations, and applying MEDDICC to enterprise renewal and expansion cycles.

Train and deploy manipulation policies for humanoid robots using teleoperation data. Responsibilities include VLA and imitation-learning model training, cross-embodiment foundation-model development, distributed training, evaluation through simulation and real-robot trials, dataset quality tooling, policy deployment, and failure analysis.

Perform outbound B2B cold calls to qualify leads and set demo appointments for Account Executives. Follow and adapt outreach scripts, log activity in the CRM, and collaborate with Sales and Marketing to improve outreach. Work EST hours remotely, meet quotas, and support expansion into multiple international markets.

Own People Operations programs and employee experience initiatives, including onboarding, offboarding, culture-building, recognition, payroll review, benefits support, HR data accuracy, I-9s, background checks, and cross-functional process coordination with Finance and Legal.