Top Tech Jobs & Startup Jobs in Richmond, VA

Partner with Account Executives to lead technical sales cycles: deliver customized demos, ROI analyses, discovery sessions, and technical presentations; resolve technical blockers; complete RFPs/RFIs/security questionnaires; act as trusted technical advisor; collaborate cross-functionally to influence product and customer experience, and maintain subject-matter expertise in modern web infrastructure and composable architectures.

Design and develop realistic, research-driven simulation scenarios and materials for interpersonal skills practice. Conduct audience and context research, author participant and client-facing content, draft scoring criteria, consult with SMEs and clients, iterate with AI tools, train simulation facilitators, and use feedback and data to refine simulations for authenticity and learning impact.

Lead end-to-end member and customer experience across Care, Customer Success, and Print/Ship Operations. Set multi-year operating model, own budget and unit economics, build and manage leadership teams, drive service levels and fulfillment throughput, manage vendor strategy, own technology and analytics roadmaps, and represent the function in executive reviews, client QBRs, and new business pursuits.

Lead client requirements and design sessions, configure and deliver Workday Financial solutions, mentor junior consultants, manage multiple projects, and contribute to internal process and growth initiatives.

Design, build, and operate secure, scalable cloud infrastructure and platform capabilities. Implement IaC, improve CI/CD, observability, and automation. Lead incident response, reliability, and DevSecOps practices. Mentor engineers, drive platform standardization, document runbooks, and participate in a 24/7 on-call rotation to support production systems and remediation of systemic infrastructure issues.

Lead a remote customer support team (~30) for ed2go, overseeing daily call center operations, SLA and quality metrics, workforce management, reporting, coaching, escalations, and cross-functional improvements to enhance learner experience across phone, email, chat, and web.

Lead product marketing for Modern Healths multi-product mental health platform: define POV, positioning, messaging, GTM launches, sales assets, competitive differentiation, and solution packaging while partnering cross-functionally with Product, Clinical, Revenue, and Finance to drive acquisition and client satisfaction.

Design, develop, and deploy ML and deep-learning solutions (including generative AI). Lead end-to-end model lifecycle, build RAG/agentic workflows, integrate models into production, collaborate with engineering and clients, monitor performance, and document experiments and data provenance.

Provide commercial legal support to Sales and cross-functional teams: draft, structure and negotiate software, licensing, reseller and partner agreements; advise on IP, data protection, export controls and anti-corruption; resolve contractual issues; support corporate governance, compliance, and embedding regulatory changes into business processes.

As a Commercial Account Executive, you'll drive sales, execute account plans, and manage the sales cycle while collaborating cross-functionally with teams. You'll target B2B SaaS organizations and leverage strategic insights to close deals, exceeding revenue targets.