Top Tech Jobs & Startup Jobs in Richmond, VA

Lead advanced analytics and ML efforts to extract insights from large-scale historical data, design features and data representations for models and LLM/agentic systems, partner with product and engineering to build data pipelines and prototypes, evaluate AI workflows, and drive innovation through experiments and empirical analysis to inform product strategy.

Lead and scale the enterprise customer success function for Zocks, managing a team of Enterprise CSMs to drive adoption, value realization, renewals and expansion with large RIAs, broker-dealers, banks and financial firms. Build playbooks, metrics, and cross-functional partnerships while personally engaging executive stakeholders to ensure measurable customer outcomes.

Manage and grow enterprise B2B SaaS customer relationships, driving adoption, measurable outcomes, retention, renewals, and expansion revenue. Develop account and engagement strategies, lead business reviews, enable users, identify risks and opportunities, and manage renewal and expansion pipelines. Act as a strategic advisor and commercial owner while collaborating with Sales, Support, Product, Engineering, and Legal. Represent customer feedback internally and influence the product roadmap.

Conduct strategic and financial analysis, evaluate market opportunities and M&A targets, build valuation models, support due diligence, research competitors, and prepare executive and Board presentations. The role partners with business leaders on product strategy, market entry, competitive positioning, operational improvements, annual planning, and long-range transformation initiatives.

Develop, test, and improve the OT Security Platform as part of the Microsegmentation Product Team, ensuring high-quality software and architecture.

Design, implement, and evolve front-end features from concept through delivery. Collaborate with Product and Design to create intuitive UI/UX for security professionals, simplify complex data, improve engineering practices, and contribute to architecture, tooling, and developer experience.

Partner with senior leaders to design scalable team structures, drive workforce planning, coach managers on performance and employee relations, lead talent reviews and succession planning, use analytics to identify organizational risks, and co-own company-wide talent and leadership initiatives to support growth.

Support M&A, fundraising, and investor relations through financial modeling, valuation, due diligence coordination, forecasting and consolidation, KPI tracking, and executive-level presentations to drive strategic transactions and funding decisions.

Perform 24/7 SOC monitoring and incident response across networks, endpoints, cloud and SaaS; triage, investigate, and remediate incidents; collaborate with vulnerability management, FedRAMP, and engineering teams; refine detection/playbooks; maintain incident documentation and SOC processes; support FedRAMP-related security and privacy responsibilities and periodic background investigations.

Lead product marketing for cloud data protection: define strategy and positioning, run GTM launches and campaigns, produce content and sales enablement, manage competitive and analyst relations, and partner cross-functionally to drive revenue, adoption, and market awareness.

Build end-to-end internal AI agents and workflow automations: discover high-value opportunities, redesign processes, implement LLM-based agents with integrations, deploy and operate solutions, and ensure security, compliance, monitoring, and adoption across GTM teams.

Execute on-page SEO, content optimization, and AI/AEO initiatives across a large site. Monitor site health with SEO tools, perform content audits, fix basic technical issues, publish SEO content, and support marketing teams with keyword and competitor research to improve search and AI discoverability.

The Product Designer will create clear, scalable experiences for complex B2B enterprise software. Responsibilities include owning end-to-end feature design, developing workflows, wireframes, prototypes, and UI specifications, conducting user research, applying accessibility standards, and partnering with Product Management, Engineering, QE, and other teams. The role requires translating user insights into effective solutions, communicating design rationale and tradeoffs, and ensuring designs are feasible, consistent, and high quality.

Drive customer adoption, satisfaction, retention, and growth across a high volume of accounts. Lead training and value discussions, execute scalable customer-success playbooks, monitor usage and health metrics, resolve inquiries, identify churn risks, and uncover growth opportunities. Partner with Product and Engineering on process improvements and automation, while contributing to internal knowledge resources and best practices.

Manage a book of ~60 enterprise customers to drive adoption, retention, and expansion of Sprout's social media platform. Build executive relationships, run success cadences (MBRs, EBRs), surface risks, collaborate on renewals, and use data and generative AI tools to create ROI narratives and accelerate work. Partner with onboarding, professional services, and renewals to meet retention and growth KPIs.