Top Tech Jobs & Startup Jobs in Richmond, VA

Provides technical customer support for Dealertrack DMS, troubleshooting client issues, configuring and coding F&I documents, correcting calculations and disclosures, and managing escalations. Communicates with clients by phone and email, documents cases, analyzes transaction documents, and maintains service standards. Requires strong problem-solving, data analysis, organization, professionalism, and customer focus. The role follows a Mountain Time schedule with Saturday and holiday rotations and no travel.

Configure, test, and implement Automated Utility Design software for electric utility clients. Translate client standards into software configurations, lead requirements workshops, support testing and training, troubleshoot technical issues, document solutions, and track project delivery. The role combines utility design or drafting experience with software configuration, client-facing consulting, and basic programming knowledge.

Own and grow strategic enterprise customer relationships, driving retention, renewals, expansion, and seven-figure software transactions. Develop multi-year account plans, build executive and technical stakeholder relationships, identify expansion opportunities, lead negotiations, maintain forecasts and pipeline visibility, and coordinate cross-functional teams. Engage with data scientists and AI/ML engineers to understand adoption, customer outcomes, and opportunities to expand platform usage across business units and use cases.

Manage Opendoor-owned home listings from offer through closing. Negotiate price, concessions, repairs, and timelines with buyer agents; coordinate internal teams, title and escrow partners, and transaction stakeholders; resolve issues, maintain accurate documentation, monitor transaction health, and deliver responsive agent and buyer experiences in a high-volume, metrics-driven environment.

Leads multiple retail banking branches by coaching branch managers, driving sales and customer growth, managing performance and operational integrity, developing talent, overseeing partnerships, and supporting profitable business growth. The role requires regional travel, community engagement, stakeholder influence, and increasing P&L responsibility.

Develop and manage a wealth management practice by understanding client goals, creating personalized financial plans, and delivering investment, insurance, estate planning, and financial planning solutions. Build and maintain relationships with clients, prospects, branch partners, and centers of influence. Conduct proactive outreach, generate referrals, grow existing relationships, and collaborate with internal specialists to serve high-net-worth individuals.

Handles complex customer inquiries through inbound calls and chat, resolves escalated issues, and provides on-the-spot solutions within defined guidelines. Coaches frontline colleagues, develops problem-resolution processes, supports banking product expertise, recommends customer-experience improvements, and collaborates with business units to meet service standards.

Serves as the senior-most business systems architect and final technical authority across CRM, billing, marketing operations, revenue, and integration platforms. Defines target-state architecture, modernization and decommissioning strategies, technical roadmaps, solution designs, and build specifications. Partners with executive stakeholders, resolves cross-system design decisions, evaluates build-versus-buy choices, manages risks and tradeoffs, and maintains architecture documentation. The role supports Salesforce, Marketo, Zuora, CPQ, quote-to-cash, and order-to-revenue systems.

Own the full sales cycle for the Dallas territory, including prospecting, pipeline management, market research, relationship development, product presentations, contract negotiation, and closing. Build relationships with small-business prospects, meet quotas, generate new business, represent Justworks, and provide customer insights to internal teams. The role includes 25% local travel for networking events, trade shows, and client meetings.

Own consumer lending credit risk analysis across underwriting, originations, loan performance, loss mitigation, collections, and recovery. Develop recommendations for credit policy, analyze delinquency and loss drivers, design testing strategies, contribute to risk model development and monitoring, and improve application funnels. The role requires strong SQL and Python skills, quantitative analysis, autonomous problem-solving, and clear communication with executives, product, engineering, finance, and lending partners.

Supports radiology providers through inbound and outbound calls, answers workflow and platform questions, troubleshoots issues, documents interactions accurately, and escalates system or workflow concerns. The role collaborates with internal teams, participates in training and quality reviews, and delivers timely, professional, service-focused provider support.

Build and ship a full-stack data collection and search platform for defense and intelligence users. Develop frontend, backend, data ingestion, storage, indexing, APIs, and agentic AI capabilities using TypeScript, React, Tailwind, Node.js, PostgreSQL, and AWS. Partner with mission owners, customers, designers, and engineers to translate intelligence workflows into intuitive, mission-ready products supporting information analysis and visualization.