Top Tech Jobs & Startup Jobs

Provide bilingual English and Spanish client support through phone, chat, and email. Resolve account, platform, technical, and treasury inquiries; educate customers; troubleshoot issues; manage customer data in Salesforce; collaborate with trade desk, technical support, and compliance teams; communicate product feedback; help update policies; and beta test software releases.

Provides bilingual client support through phone, chat, and email, resolving account, platform, technical, and treasury-related issues. Educates customers on trading services, manages customer data in Salesforce, troubleshoots technology, collaborates with trade desk, technical support, and compliance teams, communicates feature requests, supports policy updates, and assists with software beta testing.

Design, develop, deploy, and maintain high-volume backend systems supporting customer funding, trading, and back-office operations. Lead development practices through code reviews, mentoring, architecture guidance, and quality ownership. Build reliable, observable software using Python and TypeScript, collaborate with finance and trading teams, improve operational efficiency, document workflows, and oversee projects from design through iteration.

Lead mobile architecture and develop scalable Flutter applications for iOS and Android. Own features through testing, release, monitoring, and debugging; guide technical roadmaps; optimize performance and reliability; improve observability and crash analytics; collaborate with Product and Design; mentor engineers; and promote engineering excellence.

Supports brokerage customers and internal teams with trade-related assistance, including trade allocations, special bookings, FX trades, treasury processing, platform setup, trade-break resolution, commission adjustments, contract expiration monitoring, and end-of-day checks. The role provides real-time customer troubleshooting, collaborates with Risk, Finance, Account Management, and Customer Support, and requires accurate multitasking across weekend and overnight operations.

Owns fraud and market-abuse detection models, rules, and partner-facing surveillance reporting across trading data. Investigates wash trading, collusion, hedging, reverse trading, and other suspicious activity; calibrates thresholds, validates false positives, maintains data quality, and produces evidence-based findings. Requires strong SQL, cloud data warehouse experience, futures and derivatives knowledge, anomaly detection expertise, and the ability to communicate findings to partners and executives.

Provides administrative support to senior executives by managing complex calendars, coordinating communications, handling expenses, organizing leadership meetings and events, anticipating business needs, and supporting executive visitors. The role requires exceptional organization, discretion, communication, adaptability, business judgment, and cross-functional collaboration. Candidates need at least five years of experience supporting C-suite or senior executives in a fast-paced environment.

Leads NinjaTrader’s visual and creative direction across marketing. The role operationalizes and governs the brand identity system, directs integrated campaigns and storytelling, owns marketing web and lifecycle creative, and serves as the final quality gate for brand expression. Responsibilities include hiring and developing an in-house design team, managing agencies and freelancers, building scalable creative processes, partnering with product and performance marketing, and ensuring compliance in a regulated environment. The director remains hands-on in concepting, design, writing direction, and video production.

Provides front-line phone and email support to NinjaTrader clients, resolving account, platform, technical, and treasury-related issues. Educates customers on trading products and services, manages client data in Salesforce, collaborates with trade desk, technical support, and compliance teams, and communicates emerging needs. The role also supports policy improvements, knowledge articles, email templates, software beta testing, and customer experience initiatives.

Own end-to-end quality for a web trading product squad by defining test strategies, building Playwright automation in TypeScript or JavaScript, integrating tests into CI/CD, and improving test reliability. Partner with engineers and product managers on testability, architecture, and acceptance criteria. Perform exploratory testing, apply AI-assisted QA tools, maintain shared frameworks, and mentor junior QA team members.