Creative Director

Posted An Hour Ago
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Hiring Remotely in Chicago, IL, USA
Remote or Hybrid
166K-216K Annually
Senior level
Fintech • Software • Financial Services
Building better futures for all traders
The Role
Leads NinjaTrader’s visual and creative direction across marketing. The role operationalizes and governs the brand identity system, directs integrated campaigns and storytelling, owns marketing web and lifecycle creative, and serves as the final quality gate for brand expression. Responsibilities include hiring and developing an in-house design team, managing agencies and freelancers, building scalable creative processes, partnering with product and performance marketing, and ensuring compliance in a regulated environment. The director remains hands-on in concepting, design, writing direction, and video production.
Summary Generated by Built In

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: https://job-boards.greenhouse.io/ninjatrader.

JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.  

Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. 

But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.  

So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. 

Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.  

What you'll do:

NinjaTrader is hiring a Creative Director to own how the company looks, sounds and feels across every marketing surface  a consumer encounters. This is the senior-most creative role in the marketing organization, reporting directly to the CMO.

Our brand strategy and positioning are sharp, but the visual expression lags behind.. This is an opportunity to level up our visual identity to reflect the dynamic and growing nature of the brands we have in market. Then your job is to make it real — operationalize it, extend it into the places it doesn't yet reach, and defend it as volume scales. After that, you own the creative standard for the group.

This is a hands-on leadership role. You will set direction, and you will still be in the file. We are not hiring someone to run a review calendar.

Trading is a category of noise: identical charts, identical claims, identical stock photography of men in headsets. The mandate is to make NinjaTrader unmistakable.

In this role you will:

The marketing identity system

  • Operationalize the incoming brand identity system — typography, color, photography and illustration direction, motion language, iconography, layout systems — and extend it into the surfaces it does not yet cover
  • Own the marketing design system: build it to scale across campaign, web, lifecycle and partner surfaces, and to hold up when other hands use it
  • Establish the governance that keeps the system intact — standards, documentation, review, and the authority to say no
  • Act as the final quality gate on brand expression across marketing

Creative output and storytelling

  • Concept and direct integrated campaigns from brief to launch — video, social, paid, OOH, sponsorship, events
  • Develop the narrative, not just the look. You will shape the story a piece of video tells, then art-direct the production that delivers it
  • Own marketing web and landing page design, including the pages that carry acquisition and conversion volume
  • Direct lifecycle and product marketing creative so the experience stays coherent from first impression to funded account
  • Stay personally in the work on hero projects — concepting, designing, writing direction, cutting with the editor

Team and partners

  • Hire, manage and develop a small in-house design team; set the critique culture and the standard
  • Brief, direct and evaluate agencies, production partners and freelancers; own creative quality of outsourced work
  • Build the operating rhythm — briefs, reviews, handoffs — that lets a small team ship at volume
  • Grow into broader creative ownership over time, including copy and video production

Cross-functional leadership

  • Partner with Product Design on shared brand guidelines so marketing and platform surfaces stay recognizably the same brand. Product Design owns the product design system; you own the marketing one. The two are deliberately scoped differently and should stay that way
  • Work with performance marketing to build creative that is testable, iterable and measured against funnel outcomes
  • Operate fluently inside a regulated marketing environment, partnering with compliance early rather than treating review as a downstream tax

What you'll need:

  • 8+ years of brand and creative experience, with 2+ years leading a team as an ACD, CD or design lead
  • A portfolio built on systems, not one-offs
  • Storytelling range — able to develop narrative, not only art-direct someone else's script
  • Range across brand campaign work and performance creative
  • A desire to remain hands-on — actively driven to stay in the work, not just direct it
  • Fluency with AI tooling in the creative process
  • A track record of managing designers and directing external agencies
  • Comfort with performance data

Bonus Points for:

  • Fintech, brokerage, trading, crypto or exchange experience, or genuine curiosity about markets and retail traders
  • Experience operationalizing an inherited identity system rather than only building from scratch
  • Experience running a marketing design system alongside a separately owned product design system
  • Experience in a constrained or regulated environment — finance, healthcare, insurance, pharma or gaming
  • Practicing a craft outside the day job — photography, film, writing or illustration
  • Agency background plus in-house leadership experience

Compensation:

The salary range for this role will be $166,000.00 - $216,000.00 USD. In addition, this position will also receive an annual target bonus of 15%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).

Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 23 days per year plus seven paid holidays.

Location:

This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, Missouri, Montana, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Washington DC, Wisconsin.

Hybrid:

For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:

  • 20 additional flex remote days annually
  • 5 Company Wide Office-Optional weeks tied to major holidays

Our Core Benefits Include:

  • Generous PTO
  • 7 Paid Holidays Annually + 5 Conditional Holidays Annually
  • 1 Service Day Annually
  • 401k with 3.5% Company Match
  • Paid Parental Bonding Leave
  • Health, Vision, Dental Coverage
  • Life and Disability Insurance Covered 100% by NinjaTrader

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Skills Required

  • 8+ years of brand and creative experience
  • 2+ years leading a team as an ACD, Creative Director, or design lead
  • Portfolio demonstrating systems-based creative work rather than one-off projects
  • Ability to develop narrative and storytelling, not only art-direct scripts
  • Experience across brand campaign work and performance creative
  • Willingness and ability to remain hands-on in creative work
  • Fluency with AI tooling in the creative process
  • Track record managing designers and directing external agencies
  • Comfort working with performance data
  • Fintech, brokerage, trading, crypto, exchange, or retail markets experience
  • Experience operationalizing an inherited identity system
  • Experience managing a marketing design system alongside a separately owned product design system
  • Experience in a constrained or regulated environment
  • Creative craft outside the day job, such as photography, film, writing, or illustration
  • Agency background combined with in-house leadership experience

What the Team is Saying

Paula
Susan
Martin
Gavin
Neha
Nivedita
Juliana
Sandra
Nelly
Williams
Abraham
Hemant
Pete
Sheetal
EllaRose
Yaci
Jeremy

NinjaTrader Compensation & Benefits Highlights

  • Healthcare Strength Core coverage includes medical, dental, and vision alongside mental‑health resources, with company‑paid life and disability insurance. An Employee Assistance Program and FSA options round out a robust health and protection package.
  • Leave & Time Off Breadth Generous PTO, paid holidays, and even volunteer time are highlighted, with some postings specifying substantial annual accruals. Hybrid/remote options further support time‑off flexibility across roles.
  • Wellbeing & Lifestyle Benefits Commuter benefits, office snacks, wellness programs, a fitness stipend, and access to an onsite gym are called out as part of the package. These extras complement core benefits and support day‑to‑day wellbeing.

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The Company
HQ: Chicago, IL
430 Employees
Year Founded: 2003

What We Do

NinjaTrader's engineering, product, and operations teams build for nearly 4 million futures traders worldwide. Real users, real markets, real confidence in the tech behind every trade. We've been at this since 2003 — launching our own brokerage in 2014 and our FCM in 2021 — and we know what scale looks like in this category. In 2025, NinjaTrader joined Kraken and is now part of Payward, Inc., a unified financial infrastructure company that includes Kraken, NinjaTrader, and a growing set of related products and services. NinjaTrader operates independently within Payward, and we're building from the strongest position in our history. Our Purpose — to build better futures for all traders — is also a hiring filter. We hire people who genuinely care about the trader experience, whether or not they trade themselves. That care shows up everywhere: in product decisions, customer support, how we run our daily livestream, and how compliance reviews every promotional asset before it goes out. Our HQ is in the Loop, overlooking the Chicago River. It's a deliberate space designed for the kind of work we do, with collaboration zones, focus rooms, social areas, and reservable desks for remote employees to use when they're in town. Our hybrid schedule is Tuesday, Wednesday, and Thursday in office, plus 20 additional work-from-home flex days per year and up to 5 company-wide office-optional weeks. NinjaTrader has grown to over 430 employees, and nearly 40% of the team works fully remote across 22+ states — on the same squads, same projects, same calls as their Chicago colleagues. We're Great Place To Work Certified™, and in 2026 we were named to the Fortune Best Workplaces in Chicago™ list. NinjaTrader was recognized as one of the 2026 Fortune Best Workplaces in Chicago, an award determined entirely by employee feedback through the Great Place To Work® Trust Index™ survey. NinjaTrader paid no application fee to participate. Futures trading involves substantial risk and is not suitable for everyone. View Disclosures: ninjatrader.com/disclosures/

Why Work With Us

Our Purpose — to build better futures for all traders — is also a hiring filter. We hire people who genuinely care about the trader experience, whether or not they trade themselves. Nearly 4 million traders count on the work we ship. Over 17% of the company was promoted in 2025. Better futures start here.

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NinjaTrader Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Chicago-based employees follow a hybrid schedule: In-office Tuesday – Thursday, remote on Mondays and Fridays. In addition to these weekly remote days, we offer: 20 flex remote days annually 6 company-wide office-optional weeks

Typical time on-site: 3 days a week
Company Office Image
HQNinjaTrader HQ
With river views and all the hotspots of River North and the Loop minutes away, 222 North LaSalle is positioned in the most vibrant part of downtown, right at the corner of LaSalle and Wacker. Amenities include onsite parking, gym, coffee shop employee events, and restaurants.

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