Top Customer Success & Experience Jobs in Reno, NV

As a Childcare Provider, you'll care for children in their homes, ensuring a safe and engaging environment while following family schedules and performing light household duties.

The Senior Customer Success Manager owns strategic customer relationships in healthcare, guiding enterprise accounts from launch to renewal while utilizing AI solutions to enhance patient experiences and drive measurable outcomes.

Provide first-contact technical support for self-serve clients on the StackAdapt platform via phone, chat, and email. Troubleshoot application issues, analyze data for insights, maintain SLAs, develop knowledge-base content, collaborate with Sales and engineering, and pursue account retention and growth.

The Senior Strategic Partner Manager will manage and expand enterprise partnerships, drive account growth, oversee project launches, and negotiate agreements while collaborating internally.

Manage a portfolio of Guidewire InsuranceSuite customers to drive adoption, retention, expansion and advocacy. Build executive relationships, create account and success plans, lead renewals and negotiations, surface product feedback, collaborate cross-functionally, and mentor other CSMs. Measure success via ARR growth, retention, NPS/CSAT, and product penetration.

The Senior Claims Manager oversees a team of claims professionals, ensuring effective management, performance, and development of claims handling processes to achieve proactive resolutions and maintain client relationships.

Manage end-to-end eCommerce client relationships for flash-site campaigns on Shopify Plus. Oversee project delivery, prioritize roadmaps, communicate with clients, track feedback, and provide technical and strategic guidance to drive growth and meet deadlines.

Join our award-winning agency by sending your CV for future opportunities in any department where your skills may fit. Include your interests for departments and types of roles (permanent or freelance).

The role involves engaging with customers and improving their experience in healthcare operations, utilizing AI and innovative technology.

Lead end-to-end onboarding for PEO clients: build implementation plans for payroll, benefits, tax registrations and HR compliance; manage timelines, parallel payroll reconciliations, platform adoption, cross-functional handoffs, and continuous improvements to implementation tooling and documentation.