Top Remote Customer Success Jobs in Wilmington, NC

Oversee grievance and appeals resolution team, ensuring compliance with regulations and successful resolution of cases, staff management, and process audits.

As a Senior Trainer, you'll design and deliver impactful SaaS product training, collaborate with teams, and mentor fellow trainers to enhance customer adoption and satisfaction.

The Member Experience Strategist manages member relationships, facilitates communication, and supports the membership lifecycle to enhance member experience and ensure organizational goals are met.

The Client Success Director will enhance client relationships, drive solution adoption, and improve customer outcomes for IMO Health's life sciences solutions.

The Manager, Application Support oversees the Customer Support team, enhancing customer experience, resolving complex issues, and managing operational performance.

The Claims Specialist handles complex claims cases, assists members with benefit issues, ensures adherence to policies, and provides exceptional customer service while resolving issues in coordination with various carriers.

As a Relationship Manager, you will provide white-glove onboarding and ongoing relationship management to high-net-worth clients, identifying opportunities for growth and maintaining exceptional service standards.

The Senior Solutions Consultant will identify client needs, create tailored solutions, collaborate with sales teams, and lead technical strategies to enhance customer engagement.

The Senior Developer Success Engineer supports the developer community by troubleshooting infrastructure issues, optimizing performance, and developing automation solutions in cloud-native environments.

Manage customer relationships by providing training, communication, and support to ensure successful use of the Vantage platform, catering to both SMBs and large enterprises.