Top Remote Operations & Support Jobs in Washington DC,

Own enterprise support for health system customers: run the support queue, reproduce and escalate bugs, onboard facilities, manage incident communication, and build runbooks. Expand into internal IT (help desk, MDM, SSO, endpoint security), SOC 2 evidence in Drata, and eventually lead a team.

Own recurring sales reporting, maintain Salesforce data integrity, produce executive and board-level pipeline and bookings metrics, deliver ad hoc analyses, support Salesforce enhancements, and drive process improvements to scale reporting and reduce manual work.

Lead and scale simulation operations team to create, tag, execute, and QA simulation scenarios and test suites. Build evaluation metrics, synthesize results into actionable reports, and integrate AI/LLM tools and automation to accelerate scenario generation, bug triage, and reporting for autonomy stakeholders.

Lead enterprise outsourcing strategy and execution: develop strategy, manage vendor performance, ensure risk/compliance, drive transitions and lifecycle management, align stakeholders, and lead a team to optimize cost and operational outcomes.

Design, build, and maintain complex HubSpot instances and HubSpot–Salesforce integrations. Lead custom API and middleware integrations, create advanced reporting and marketing automation, audit tech stacks, train clients, and manage RevOps builds and QA across multiple agency engagements.

Own revenue performance across existing customers, balancing upsell/cross-sell and retention. Act as a data-driven analyst bridging Account and Customer Success teams, using HubSpot as the system of record and Power BI for reporting and storytelling.

Own internal IT systems: identity/SSO provisioning, device lifecycle and MDM/endpoint security, SaaS access and licensing, onboarding/offboarding, automation of IT workflows, internal networking, and support while contributing to security and compliance.

Crest Industries offers a Transfer Portal for employees to apply for open positions within Optimal. Employees can upload their resumes and select departments of interest, with support from the talent team during the process.

The Upholsterer will perform maintenance and repair work on upholstery and related items aboard TUI Cruises, ensuring compliance with safety and environmental standards, assisting supervisors, and addressing passenger complaints promptly.

The role involves leading operations, building teams, driving strategic planning, and fostering a culture of excellence and empowerment within organizations.