Top Remote Entry Level Jobs in Washington DC,

Manage warm inbound leads from home improvement contractors, qualify prospects, conduct discovery and live product demos, and close deals, often during the first call. Maintain an active pipeline, meet monthly closed-deal quotas, accurately log activity in Salesforce and Dialpad, and hand off new customers to Customer Success. The role requires a proven record of high close rates, quota attainment, inbound sales pipeline management, and closing short-cycle deals.

Own developer productivity across a large monorepo and the path to production. Improve build, test, deployment, and coverage workflows; enable teams to ship safely and quickly; support multi-cloud and multi-region expansion; and strengthen operational excellence. The role requires delivering framework-level improvements across teams while contributing to backend feature code and working directly with customers on complex scaling challenges.

Hunts and closes new programmatic advertising business with in-house marketing teams and brands in B2B or eCommerce verticals. Develops outbound strategies, builds CRM-managed pipelines, creates executive pitches, and translates customer insights into product strategy. Partners with product, solutions, management, and account teams to support onboarding, client success, and expansion. Requires quota-carrying digital advertising sales experience, consultative selling skills, and occasional regional travel.

Manages relationships with national accounts to maintain customer satisfaction, drive SaaS platform adoption, retain revenue, and grow existing business. Responsibilities include client communications, training, account reviews, renewal support, CRM documentation, revenue tracking, and collaboration with regional, marketing, product, and operations teams. The role also develops customer stories and helps clients and colleagues understand Impel solutions.

Manage and support long-term SaaS customers by providing software guidance, training, adoption support, renewals, upselling, and relationship development. Handle support inquiries, recommend best practices, meet retention and adoption quotas, identify referral and case study opportunities, and collaborate across departments. The role is remote within the United States, with occasional travel possible.

Build AI agent evaluation and trace intelligence features, run benchmarks and experiments on Mastra primitives, and use findings to improve agent accuracy, configuration, and behavior. Develop tools that help developers understand agent performance and enable automatic self-improvement through evaluations, suggestions, and rollouts. This hands-on role combines experimentation, benchmarking, and production framework engineering in a fully remote environment.

Sources and networks with candidates for client roles, conducts internet searches and phone interviews, evaluates candidate fit, builds talent pools, maintains candidate and client relationships, updates applicant tracking systems and reports, and supports recruitment projects in a fast-paced, metrics-driven environment.

Owns the triage and escalation of complex customer issues, connecting support activity with Product, Engineering, Client Engagement, and strategic projects. Identifies recurring trends, operational gaps, product opportunities, and customer friction. Builds scalable support processes, documentation, dashboards, workflows, and feedback loops while improving handoffs and enabling informed prioritization across teams.

Support patients and healthcare advocates through phone, email, and chat. Responsibilities include confirming appointments, troubleshooting issues, resolving inquiries, onboarding clients, documenting feedback, reporting platform problems, and helping improve the customer experience. The role requires empathy, attention to detail, basic technical troubleshooting skills, adaptability across shifts, and the ability to handle complex or difficult conversations.

Coordinates technical projects and operations by tracking schedules, budgets, risks, and deliverables; facilitating stakeholder communication; providing technical support; troubleshooting software, hardware, and infrastructure issues; maintaining documentation and reports; improving processes; and training or onboarding team members.