Technical coordinator

Posted 2 Hours Ago
Be an Early Applicant
3 Locations
Remote or Hybrid
35K-45K Annually
Entry level
Information Technology
The Role
Coordinates technical projects and operations by tracking schedules, budgets, risks, and deliverables; facilitating stakeholder communication; providing technical support; troubleshooting software, hardware, and infrastructure issues; maintaining documentation and reports; improving processes; and training or onboarding team members.
Summary Generated by Built In

Job Title: Technical Coordinator

Department: [Department Name - e.g., IT, Engineering, Production]

Reports To: [Job Title of Manager - e.g., Project Manager, Production Manager, IT Manager]

Summary:

The Technical Coordinator plays a vital role in ensuring the smooth and efficient execution of technical projects and operations. This position requires a strong understanding of technical processes, excellent communication and organizational skills, and the ability to collaborate effectively with cross-functional teams.

Key Responsibilities:

  • Project Coordination:

    • Coordinate and track progress of technical projects, ensuring timely completion and adherence to deadlines.

    • Assist in the development and maintenance of project plans, schedules, and budgets.

    • Identify and mitigate potential project risks and roadblocks.

    • Facilitate communication and collaboration between project stakeholders (e.g., engineers, developers, designers, clients).

  • Technical Support:

    • Provide technical support to internal and external stakeholders as needed.

    • Troubleshoot and resolve technical issues related to software, hardware, and other technical systems.

    • Assist in the implementation and maintenance of technical systems and infrastructure.

  • Documentation and Reporting:

    • Maintain accurate and up-to-date project documentation, including meeting minutes, progress reports, and technical specifications.

    • Generate reports on project status, performance, and key metrics.

  • Process Improvement:

    • Identify and implement process improvements to enhance efficiency and effectiveness of technical operations.

    • Develop and maintain technical procedures and guidelines.

  • Training and Support:

    • Provide training and support to colleagues on technical tools and processes.

    • Assist in the onboarding of new team members.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).

  • [Number] years of experience in a technical support or project coordination role.

  • Strong understanding of technical concepts and technologies (e.g., software development, networking, cloud computing).

  • Excellent communication, interpersonal, and organizational skills.

  • Strong analytical and problem-solving skills.

  • Proficiency in project management methodologies (e.g., Agile, Scrum).

  • Experience with project management software (e.g., Jira, Asana, Monday.com).

  • Ability to work independently and as part of a team.

  • Strong attention to detail and accuracy.

Preferred Qualifications:

  • Experience with [Specific technologies or tools relevant to the role - e.g., specific programming languages, database systems, cloud platforms].

  • Certifications in project management (e.g., PMP, PMI-ACP).

  • Experience in a fast-paced, dynamic environment.

Benefits:

  • [List of company benefits - e.g., health insurance, paid time off, retirement plan, professional development opportunities].

Note:

  • This job description is intended to be a general representation of the responsibilities and qualifications required for this position. It is not intended to be an exhaustive list of duties and may be subject to change.

To Apply:

  • Please submit your resume and cover letter to [Email address or application link].

Disclaimer:

This job description is for informational purposes only and does not constitute an employment contract.

I hope this job description is helpful!

Please note: This is a template and you may need to adjust it based on the specific requirements and needs of your organization.

Skills Required

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience
  • Experience in a technical support or project coordination role
  • Understanding of software development, networking, and cloud computing concepts
  • Strong communication, interpersonal, and organizational skills
  • Strong analytical and problem-solving skills
  • Proficiency in project management methodologies such as Agile and Scrum
  • Experience with project management software such as Jira, Asana, or Monday.com
  • Ability to work independently and collaboratively
  • Strong attention to detail and accuracy
  • Experience with specific technologies or tools relevant to the role
  • Project management certification such as PMP or PMI-ACP
  • Experience in a fast-paced, dynamic environment
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The Company
250 Employees
Year Founded: 1993

What We Do

NET Services and Technologies provides technology services and infrastructure solutions to organizations nationwide, including Fortune 500 companies. Its vendor-neutral model combines a broad technology workforce with specialized expertise to handle business-critical dispatches quickly. NET supports customers through 24/7 remote assistance and a North American network of certified technicians and project managers, helping keep customers’ stores operational year-round. The company emphasizes dependable delivery, integrity, and lasting customer relationships.

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