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Top Remote Edtech Customer Success & Experience Jobs in Washington DC,

6 Hours AgoSaved
Remote or Hybrid
USA
104K-130K Annually
Senior level
104K-130K Annually
Senior level
Edtech • Information Technology • Software
As a Customer Success Manager, you'll engage with Public Sector clients, driving renewals, mitigating risks, and ensuring customer success through strategic advice and relationship management.
Top Skills: GainsightSalesforce
17 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
16-18 Hourly
Junior
16-18 Hourly
Junior
eCommerce • Edtech • Healthtech • Insurance • Mobile • Real Estate • Software
As a Customer Experience Advisor, you will manage student interactions to enhance their experience, handle escalations, and utilize support tools efficiently.
Top Skills: Ai-Powered Support ToolsInternetWeb Browsers
Reposted 24 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
340K-425K Annually
Senior level
340K-425K Annually
Senior level
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
As Director of Public Sector Sales at Udemy, you will lead a team focused on revenue growth, sales strategy, and customer acquisition in the public sector.
Top Skills: AIData-Driven Sales ProcessSaaS
Reposted 6 Days AgoSaved
Remote
DC, USA
50-50 Hourly
Mid level
50-50 Hourly
Mid level
Big Data • Edtech • Analytics
Support the Sales team by researching prospects, creating tailored sales materials, contributing to proposals, and coordinating with technical teams while track activity in CRM.
Top Skills: Generative Ai ToolsGoogle Productivity SuiteHubspot CrmJIRAExcelMicrosoft PowerpointMicrosoft Word
Reposted 2 Hours AgoSaved
Remote
US
65K-85K Annually
Mid level
65K-85K Annually
Mid level
Edtech • Information Technology
The Customer Success Manager is responsible for fostering client relationships, ensuring product adoption, leading onboarding, and driving retention and expansion efforts.
Top Skills: Cloud-Based SoftwareLearning Management Systems (Lms)
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Reposted 4 Hours AgoSaved
Remote
United States
Junior
Junior
Edtech • HR Tech • Software
The Customer Solutions Support Specialist provides first-level technical support for customers via various communication channels, troubleshooting issues, and maintaining a positive customer experience.
Top Skills: Help DeskJIRALearning Management SystemsMS OfficeSalesforceTicketing SystemsZendesk
Reposted 22 Hours AgoSaved
Easy Apply
Remote
United States
Easy Apply
Senior level
Senior level
Edtech • Fintech • Information Technology • Software
The Manager on the Partner Success team leads a team of Partner Success Managers while managing a portfolio of West Coast schools, driving accountability, and fostering a culture of high performance.
Top Skills: SaaS
Reposted 22 Hours AgoSaved
Remote
United States
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Edtech
The Customer Success Manager for Renewals will lead the renewal process, enhance customer relationships, handle pricing, and collaborate across teams to ensure client satisfaction and retention.
Top Skills: Crm SystemsHubspotMaxioNetSuite
Reposted 22 Hours AgoSaved
Easy Apply
Remote
United States
Easy Apply
120K-120K Annually
Mid level
120K-120K Annually
Mid level
Edtech • Software
The Customer Success Manager manages a portfolio of customer accounts, driving renewals, facilitating growth through upselling, and ensuring customer satisfaction using GoGuardian’s solutions.
Top Skills: Salesforce
Junior
Edtech
Manage digital customer success programs for school districts using scalable engagement strategies. Drive adoption and retention of Securly products while ensuring operational excellence through data management in Salesforce and Vitally.
Top Skills: Ai GemsDealhubGovspendOutreachSalesforceVitally
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