Top Remote Edtech Customer Success & Experience Jobs in Washington DC,

The Sr Manager, ProServe Onboarding leads the onboarding strategy for enterprise customers, ensuring quick value realization and operational excellence through team management and collaboration.

As Director of Partner Success, you will manage higher ed partnerships, drive enrollment goals, and ensure client satisfaction through strategic collaboration and communication.

As a Technical Consultant, you will provide technical support to customers, solve complex issues, and enhance service delivery through AI-driven solutions while collaborating with cross-functional teams.

The Director, Go to Market Leadership Enablement will design and implement leadership development and optimize processes for revenue teams, enhancing sales and customer success performance.

As a Customer Success Manager I, you'll manage customer accounts, ensuring product adoption, retention, and driving value realization through collaboration with cross-functional teams.

As the Senior Customer Solutions Manager for Defense, you'll manage customer relations, oversee onboarding processes, and ensure mission alignment within defense contracts.

As a Client Success Specialist, you will manage inbound customer support, helping districts with product adoption, resolving issues, and collaborating with teams to improve customer experience. You will also analyze support trends and engage with your accounts throughout the year.

The Manager on the Partner Success team leads a team of Partner Success Managers while managing a portfolio of West Coast schools, driving accountability, and fostering a culture of high performance.

The Director of Product Solutions leads a national team to improve business performance, drives product consulting, and collaborates across various departments to align on strategy and sales goals.

The Customer Success Associate manages sub-$2,500 renewal accounts, executes renewals using a playbook, and maintains Salesforce hygiene.