Top Remote Edtech Customer Success & Experience Jobs in Washington DC,

As a Customer Success Manager, you'll engage with Public Sector clients, driving renewals, mitigating risks, and ensuring customer success through strategic advice and relationship management.

As a Customer Experience Advisor, you will manage student interactions to enhance their experience, handle escalations, and utilize support tools efficiently.

As Director of Public Sector Sales at Udemy, you will lead a team focused on revenue growth, sales strategy, and customer acquisition in the public sector.

Support the Sales team by researching prospects, creating tailored sales materials, contributing to proposals, and coordinating with technical teams while track activity in CRM.

The Customer Success Manager is responsible for fostering client relationships, ensuring product adoption, leading onboarding, and driving retention and expansion efforts.

The Customer Solutions Support Specialist provides first-level technical support for customers via various communication channels, troubleshooting issues, and maintaining a positive customer experience.

The Manager on the Partner Success team leads a team of Partner Success Managers while managing a portfolio of West Coast schools, driving accountability, and fostering a culture of high performance.

The Customer Success Manager for Renewals will lead the renewal process, enhance customer relationships, handle pricing, and collaborate across teams to ensure client satisfaction and retention.

The Customer Success Manager manages a portfolio of customer accounts, driving renewals, facilitating growth through upselling, and ensuring customer satisfaction using GoGuardian’s solutions.

Manage digital customer success programs for school districts using scalable engagement strategies. Drive adoption and retention of Securly products while ensuring operational excellence through data management in Salesforce and Vitally.