Top Remote Senior Level Jobs in Tucson, AZ

Provides second-tier technical support for enterprise software customers through phone, web, and email. Diagnoses application issues, resolves customer questions, handles increasingly complex escalations, identifies system defects, and maintains communication through resolution. Uses and improves knowledge-base content, creates internal documentation, advocates for customers, and collaborates with cross-functional teams. Works independently within established procedures while managing challenging customer interactions professionally.

Lead Workday configuration and development across modules; design BPF workflows; build calculated fields, condition rules, and custom objects; define security roles; support testing, deployment, and post-production stabilization; document configurations and ensure Higher Ed governance compliance.

Implement Microsoft Dynamics 365 Finance & Operations ERP solutions for supply chain, warehouse, production, and manufacturing clients. Lead requirements, analysis, design, testing, configuration, and project delivery while collaborating with functional and technical teams. Advise clients on supply chain and warehouse management, use LCS and DevOps, and mentor junior consultants. The role involves full-cycle implementations, client interaction, and 25–50% travel.

Implement and configure Microsoft Dynamics 365 Finance and Operations for client supply chain and warehouse processes. Lead requirements, analysis, solution design, testing, and full-cycle ERP implementations. Advise clients on purchasing, inventory, transportation, production, trade, logistics, and warehouse management. Collaborate with technical and functional teams, use LCS and DevOps, and mentor junior consultants. The role requires significant ERP implementation experience and 25–50% travel.

Design and deliver enterprise-grade generative AI solutions on AWS using Bedrock, AgentCore, SageMaker, LLMs, RAG pipelines, vector databases, and agentic workflows. Build scalable APIs and integrations, optimize prompts and models, evaluate performance, and implement security and governance. Collaborate with application, data, and platform teams, troubleshoot production systems, define best practices, and mentor engineers while remaining hands-on.

Provides senior-level remote IT support in complex, multi-tenant MSP environments. Responsibilities include troubleshooting desktop, server, network, identity, endpoint, Microsoft 365, and application issues; managing escalated incidents; coordinating vendors and ISPs; maintaining SLA communication; documenting solutions; mentoring junior engineers; and participating in maintenance windows and on-call rotations.

Leads new-business sales to commercial health plans, owning prospecting, enterprise deal cycles, quota attainment, forecasting, and C-suite relationship development. The role requires selling technical solutions to payer organizations, understanding payer workflows and healthcare regulations, and using MEDDPICC and Mutual Action Plans. This remote individual-contributor position collaborates with marketing, customer success, implementation, and product teams, with travel up to 30%.

Develop and maintain the 1035YellowPages platform using legacy and modern Microsoft technologies. Responsibilities include full-stack development, database work, web services, defect resolution, performance troubleshooting, client integrations, onboarding, and support escalations. The engineer will own the AI development roadmap, use AI-assisted tools, mentor junior staff, document system knowledge, and independently ship production enhancements in a fully remote, high-autonomy environment.

Owns the technical side of enterprise sales opportunities by delivering demonstrations, presentations, RFP responses, proof-of-concept environments, integrations, and solution architectures. Partners with sales, customers, security teams, and executives throughout complex sales cycles. Provides implementation leadership, influences product direction, supports marketing events, and mentors other solutions engineers. Requires expertise in identity assurance, identity verification, access management, cloud technologies, enterprise integrations, and consultative selling.

Manages printer, carrier, and fulfillment operations across vendor onboarding, contracts, billing, capacity, shipping claims, inventory, and service-level performance. Coordinates cross-functional issue resolution, UAT, testing, reporting, root-cause analysis, and process improvements. Uses operational data to identify risks, control costs, improve order quality, and inform product and engineering decisions while maintaining a reliable customer experience.

Leads English-to-Bosnian Cyrillic localization quality for UI, marketing, product, legal, informational, and support content. Owns client alignment, arbitration, quality audits, reviewer coaching, style guide analysis, monthly reporting, and continuous improvement. Serves as the primary linguistic contact for the client Language Manager and ensures consistent quality standards across the review community.