Top Remote Jobs in Tampa Bay, FL

Own complex technical support issues from reproduction through resolution, troubleshooting APIs, webhooks, workflows, integrations, and AI agent behavior. Escalate well-documented issues to Engineering, identify recurring patterns, and partner on product improvements. Create runbooks and troubleshooting guides, coach Tier 1/2 and BPO teams, support critical incidents and premier accounts, participate in on-call rotation, and handle sensitive customer data appropriately.

Build and ship custom full-stack programs for AI labs and product teams, including capture flows, task logic, data pipelines, validation, redaction, provenance, and delivery across web, mobile, and backend systems. Partner directly with technical customers to scope ambiguous requirements, determine what to reuse or build, ship production code, establish data quality processes, and turn repeatable custom solutions into core platform capabilities.

Drafts, edits, and coordinates external communications across press, executive, blog, social, and briefing materials. Translates complex business, product, policy, and industry topics for varied audiences; manages content calendars, monitors news, supports rapid-response communications, and improves digital content performance through audience insights.

Manages projects for 401(k) MEP and benefits billing, including audits, nondiscrimination testing, onboarding, reconciliation, automation, documentation, compliance, and customer communications. Partners with retirement, billing, finance, product, engineering, audit, fiduciary, government, and employer stakeholders. Analyzes operational and financial benefits data, identifies risks and process inefficiencies, and implements strategies to improve compliance, accuracy, and efficiency.

Create social media content for financial services brands, including videos, photos, graphics, and Instagram Stories. Identify industry trends, competitors, and viral content; assist with content scheduling in Vista Social; and compile social media performance reports. The intern will collaborate with the marketing team, adapt content to brand voice, and support revenue-driving engagement across multiple platforms.

Supports public relations and podcast production for the Gundry MD brand. Responsibilities include drafting press releases, podcast ads, show notes, blog posts, social captions, and emails; researching health and wellness trends; scheduling social content; supporting ManyChat automations; creating Canva graphics; compiling monthly media reports; and assisting PR and podcast teams.

Build and optimize automated release engineering systems, including CI/CD pipelines, build and deployment tooling, and AWS cloud infrastructure. Ensure software delivery quality, security, compliance, and reliability. Lead complex projects, participate in on-call support, mentor teammates, and promote technical excellence. The role uses Go, Java/Kotlin, TypeScript, GitHub Actions, PostgreSQL, DynamoDB, Backstage, AWS, and AI development tools.

Conducts high-volume outbound and inbound outreach to prospective businesses, qualifies their needs, and schedules meetings for Account Executives. The role requires at least 100 daily outreach activities, effective communication across calls, email, and social channels, and strong organization, resilience, accountability, and customer empathy. High performers receive structured development toward an All-Bound Sales Development role and eventually a full-cycle Account Executive position.

Negotiates delinquent accounts on behalf of clients to achieve debt savings. Builds relationships with external partners, oversees client finances, determines account strategies, consolidates debts to improve negotiation leverage, manages account queues, and addresses client inquiries. The role requires strong communication, organization, teamwork, client focus, and technology proficiency, with Salesforce or similar CRM experience preferred.

Manage strategic customer accounts after purchase, driving onboarding, adoption, retention, expansion, and renewal. Advise learning leaders on digital learning strategies, establish success metrics, conduct business reviews, monitor account health, mitigate churn risk, resolve issues, and identify upsell opportunities. Collaborate with account executives and internal teams while demonstrating product value and supporting organizational upskilling initiatives.

Deploys, configures, optimizes, and supports CrowdStrike Falcon’s AI-powered detection and response capabilities. The role tunes machine learning models, develops security automation playbooks, troubleshoots customer environments, integrates Falcon with existing tools, supports threat hunting and forensic analysis, and develops AI training and customer-facing materials. Requires extensive IT deployment, endpoint, security automation, operating system, AI/ML, scripting, and customer consulting experience, with travel up to 25%.

Own ARR and revenue forecasting, SaaS metrics reporting, variance analysis, and strategic finance support. Partner with cross-functional leaders on pricing decisions, evaluate initiative ROI, maintain forecasting models, and translate revenue data into actionable recommendations for leadership. The role requires strong SaaS financial planning, modeling, analytical, and business systems expertise.