Platform Professional Services Senior Consultant- Guardian (Remote)

Posted Yesterday
Be an Early Applicant
Hiring Remotely in USA
Remote or Hybrid
115K-165K Annually
Senior level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Define your future at CrowdStrike.
The Role
Deploys, configures, optimizes, and supports CrowdStrike Falcon’s AI-powered detection and response capabilities. The role tunes machine learning models, develops security automation playbooks, troubleshoots customer environments, integrates Falcon with existing tools, supports threat hunting and forensic analysis, and develops AI training and customer-facing materials. Requires extensive IT deployment, endpoint, security automation, operating system, AI/ML, scripting, and customer consulting experience, with travel up to 25%.
Summary Generated by Built In

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.



About the Role:

CrowdStrike Services is seeking a Platform Professional Services Senior Consultant specialized in AI for Detection and Response who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform’s AI capabilities. This role will focus specifically on leveraging Falcon’s Artificial Intelligence (AI) and Machine Learning (ML) technologies to enhance threat detection, automate response workflows, and maximize security outcomes for customers. The Platform Professional Services Senior Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the CrowdStrike platform's AI-powered detection and response capabilities.


What You'll Do:

Deployment and Operations activities may include:

  • Providing technical implementation, configuration, and troubleshooting assistance with the deployment of Falcon's AI-powered detection and response capabilities
  • Assist customers in optimizing AI-driven threat detection models and automated response workflows
  • Configure and tune machine learning algorithms to reduce false positives while maintaining high detection efficacy
  • Develop and implement AI-driven automation playbooks for security operations
  • Troubleshoot AI-related customer issues across small to large enterprises
  • Develop scripting and application solutions using Falcon APIs to enhance AI capabilities
  • Work closely with customers to interpret AI-generated alerts and findings
  • Leverage CrowdStrike's AI capabilities to enhance vulnerability prioritization and asset management
  • Assist customers with integrating Falcon's AI capabilities into their existing security tools and workflows
  • Support Incident Response teams with AI-powered threat hunting and forensic analysis
  • Develop and lead AI skills workshops for the Platform Professional Services team
  • Work collaboratively with the Platform Professional Services team to develop customer-facing AI collateral
  • Ability to travel up to 25% of the time

What You'll Need:

  • 8 years experience performing IT deployments or in an end user/customer environment
  • Strong understanding of AI and machine learning concepts, particularly in cybersecurity applications
  • Strong understanding of software deployment technologies
  • Very knowledgeable on Windows, Mac, and Linux platforms
  • Experience with AI-powered security tools and platforms
  • Knowledge of data science principles and their application to security operations
  • Experience with security automation and orchestration platforms
  • Very knowledgeable on Windows, Mac, and Linux platforms
  • Strong knowledge of Microsoft Office applications
  • Skillful communication and effective ability to build collaborative relationships
  • Strong experience presenting technical AI content to various audiences
  • Strong experience in computer and network systems security
  • Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
  • Proactive and thorough ability to manage work and prioritize customer projects
  • Experience mentoring team members
  • Some experience leading a team to complete projects
  • High level of motivation; self-starter; results driven
  • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes
  • Potential for travel and assignment work exists

Experience in the following areas preferred:

  • Endpoint Security: Falcon platform (preferred), AV, and EDR solutions
  • AI/ML Technologies: Experience with machine learning models, natural language processing, anomaly detection, writing prompts
  • Programming for AI: Python, R, or similar languages for data analysis and model development, working with agents and/or building agents
  • Operating Systems: Windows, Linux, Mac 
  • Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec
  • Development: PowerShell, Python, Bash, Batch
  • Technologies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation
  • Compliance: CIS Benchmarks, STIGs, PCI, HIPPA
  • Database: SIEM, MSSQL, Splunk, LogScale
  • Identity: Identity, Active Directory, Azure-AD, SSO
  • Cloud: AWS, Azure, and GCP

#LI-DL1

#LI-Remote


This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.

Benefits of Working at CrowdStrike:

  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs 
  • Competitive vacation and holidays for recharge  
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.


CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.


If you need assistance accessing or reviewing this website, submitting an application, requesting an accommodation, or providing feedback on the job posting, please contact us at [email protected].


Find out more about your rights as an applicant.


CrowdStrike participates in the E-Verify program.


Notice of E-Verify Participation

Right to Work


CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $115,000 - $165,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

For detailed information about the U.S. benefits package, please click here. 

Expected Close Date of Job Posting is:12-29-2026

Skills Required

  • 8 years of experience performing IT deployments or working in an end-user or customer environment
  • Strong understanding of artificial intelligence and machine learning concepts, particularly for cybersecurity applications
  • Strong understanding of software deployment technologies
  • Advanced knowledge of Windows, Mac, and Linux platforms
  • Experience with AI-powered security tools and platforms
  • Knowledge of data science principles and their application to security operations
  • Experience with security automation and orchestration platforms
  • Strong knowledge of Microsoft Office applications
  • Effective communication and collaborative relationship-building skills
  • Experience presenting technical AI content to varied audiences
  • Strong experience in computer and network systems security
  • Analytical and problem-solving ability for unusual and complex problems
  • Ability to manage work and prioritize customer projects proactively and thoroughly
  • Experience mentoring team members
  • Some experience leading teams to complete projects
  • Experience using AI technologies to improve decision-making, workflows, efficiency, and business outcomes
  • Experience with endpoint security platforms, including Falcon, antivirus, or EDR solutions
  • Experience with machine learning models, natural language processing, anomaly detection, prompt writing, or AI agents
  • Python, R, or similar programming languages for data analysis and model development
  • Experience with software deployment tools such as SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, or PsExec
  • Experience with PowerShell, Python, Bash, or Batch
  • Knowledge of security technologies including host-based firewalls, file integrity management, data protection, vulnerability management, attack surface management, and IT automation
  • Knowledge of CIS Benchmarks, STIGs, PCI, or HIPAA compliance
  • Experience with SIEM, MSSQL, Splunk, or LogScale
  • Experience with identity technologies, Active Directory, Azure AD, or SSO
  • Experience with AWS, Azure, or GCP

What the Team is Saying

Andrew C.
Lauren P.
Brian P.
Alexa Z.
Theo K.
Sara I.
Lam N.
Lauren B.
Adeeb C.
Kristan C.
Alena C.
Thaddeus M.
Alyssa J.
KT T.

CrowdStrike Compensation & Benefits Highlights

  • Equity Value & Accessibility — Equity grants (RSUs) and an Employee Stock Purchase Plan with a discounted lookback are highlighted as meaningful parts of total compensation. Feedback suggests these elements can make offers particularly attractive for technical and high-performing roles.
  • Healthcare Strength — Comprehensive medical, dental, and vision coverage is paired with mental-health resources, EAPs, and wellness initiatives. Feedback suggests the breadth of options and supportive programs are valued.
  • Parental & Family Support — Paid parental leave for primary and secondary caregivers is complemented by adoption, fertility, eldercare resources, and return-to-work support. Feedback suggests these benefits provide tangible support for different family situations.

CrowdStrike Insights

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The Company
HQ: Austin, TX
11,000 Employees
Year Founded: 2011

What We Do

CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise. Tested and proven, the world's largest organizations trust CrowdStrike to stop breaches with unparalleled protection against the most sophisticated cyberattacks. The CrowdStrike culture has been built upon our Core Values since the day we began. We are Fanatical About the Customer, Relentlessly Focused on Innovation and believe that our Limitless Passion drives Unlimited Potential for every CrowdStriker. As a purpose-built remote-first company, we believe cultivating a connected culture for every employee, no matter where they are in the world, is a key ingredient in building a high-performing, diverse team. We don’t have a mission statement. We’re on a mission—to stop breaches. Ready to join a mission that matters?

Why Work With Us

We have a culture that celebrates achievement, encourages flexibility and innovation and thrives on teamwork. We all work towards a single mission: to stop breaches. This common goal drives a sense of community and connection among our people across the globe.

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CrowdStrike Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQAustin, TX
Osaka
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Irvine, CA
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Sunnyvale, CA
Sydney, Sydney
Tel Aviv-Yafo, IL
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