Top Remote Operations & Support Jobs in Tampa Bay, FL

Lead design and scaling of sales and partner operations: own GTM systems architecture (Salesforce, LeanData, CPQ), optimize processes and data pipelines, ensure executive reporting accuracy, drive cross-functional alignment, and lead change management and training across the revenue org.

Serve as the primary technical operations liaison for payroll tax implementations and production support. Validate and troubleshoot data files and integrations (XML/CSV/TXT/JSON), manage escalations, coordinate testing and cutovers, ensure data quality, advise on tax setup, and document SOPs to support customer onboarding and daily operations.

Coordinate and govern payment network releases, pricing changes, and production control processes. Manage release planning, testing (UAT/regression), pricing validation, GRC compliance, vendor/dependency tracking, rollback/contingency planning, and post-implementation issue resolution. Maintain audit-ready documentation and operational metrics for release quality and controls.

Translate and edit Tagalog-to-English vital records, legal documents, certificates, and transcripts for a U.S. client. Deliver accurate, well-formatted translations on short (1–2 day) deadlines as a freelance contractor, meet productivity targets, and submit per-word rates.

Lead and scale PandaDoc's GTM technology stack and team, owning CRM architecture, integrations, workflow automation, data governance, change management, and roadmap to support Marketing, Sales, and CX.

Provide proactive operational support to a senior executive across multiple businesses: track tasks/projects, coordinate stakeholders, manage calendars, draft communications, perform research, maintain records, and ensure timely follow-up and documentation while working remotely and across time zones.

Provide administrative and operational support including Zoom meeting management, calendar and email handling, Google Sheets work, live Zoom session tech support, research, note collation, and project organization. Act as a proactive gatekeeper and collaborator to protect the employer's time and keep workflows running smoothly.

Manage systems, reporting, and financial analysis linking sales pipeline to recognized revenue. Own recurring revenue and pipeline reports, maintain financial models and Salesforce data hygiene, support forecasting, build dashboards, evaluate tools and automation, document processes, and develop post-sale analytics over time.

Manage Michigan PIP claims end-to-end: investigate facts, perform coverage analysis, evaluate damages and limits, negotiate settlements, approve payments, refer to other units, document files, and handle MCCA and attorney-represented claims.

Manage workforce management systems to forecast workload, build schedules, monitor real-time adherence, recommend staffing adjustments, configure WFM platforms, troubleshoot issues, and partner with operations to meet service-level goals and improve efficiency.