Top Remote Customer Success Jobs in Seattle, WA
The Customer Support Team Leader will lead, coach, and develop a team of customer support agents to achieve high performance in customer service. Responsibilities include providing feedback, handling escalations, setting goals, and contributing to process improvements, while ensuring customer satisfaction and operational efficiency.
The Client Engagement Associate at Mursion will serve as the primary contact for assigned clients, providing support and nurturing relationships. Responsibilities include onboarding new clients, resolving issues, conducting training, tracking metrics, collecting feedback, and collaborating with internal teams to enhance client engagement.
The Database Solution Specialist will design, implement, and manage database solutions on Google Cloud Platform. Responsibilities include recommending services, optimizing performance, overseeing migrations, and collaborating with teams. The role demands a strong grasp of GCP database services and hands-on experience in a tech-savvy environment.
The Experimentation Solutions Specialist will act as a subject matter expert on experimentation, providing guidance and education to customers. Responsibilities include collaborating with technical teams, developing content on experimentation practices, and building relationships with partners and customers to maximize their use of LaunchDarkly.
The Client Success Leader manages client relationships, ensuring satisfaction and value delivery. This role focuses on optimizing client experiences, collaborating with internal teams, and driving growth through strategic planning and operational improvements. Responsibilities include managing contracts, presenting client reviews, and monitoring solution performance.
As a Customer Success Manager, you will maintain strong relationships with clients, assist with onboarding, drive product adoption, identify at-risk customers, and proactively review account metrics. You will work closely with internal teams to ensure customer needs are met, while addressing inquiries and promoting self-serve resources for users.
The Identity Management Specialist will manage user identities, access control, and authentication systems within a complex environment. Responsibilities include implementing role-based access controls, managing multi-factor authentication, ensuring compliance with regulations like HIPAA and PCI-DSS, and conducting access reviews to enhance the organization's security posture.
The Client Success Lead at VideoAmp will oversee the post-sale Client Success team, managing client performance and relationships, fostering team growth, onboarding new hires, and developing strategies to meet client goals. This role requires strategic vision and collaboration with sales and leadership to enhance customer satisfaction and retention in a high-growth AdTech environment.
Provide one-of-a-kind customer support to GlossGenius customers, build strong relationships, and work towards customer acquisition and retention goals in a fast-paced start-up environment.
The Support Specialist - Distributor Management will support the National Distributor Management Team by managing promotional forms, processing price and spec changes, maintaining distributor calendars, and collaborating with various departments to meet client KPIs. Strong organizational skills and attention to detail are essential. The role is remote with minimal travel.
Top remote Companies in Seattle, WA Hiring Customer Success Roles
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