Top Remote Customer Success Jobs in San Francisco, CA
In this role, you will serve as the primary point of contact for strategic SMB customers, drive customer success through onboarding, relationship-building, and facilitating pilot deployments, while collaborating with various teams to implement new initiatives and gather feedback for product improvements.
As an Application Support Specialist at Sirona Medical, you will provide exceptional support to users by addressing inquiries, resolving client issues, documenting incidents, and collaborating with cross-functional teams to enhance software performance. You will also monitor client sites and ensure adherence to security procedures.
As an Implementation Specialist, you will guide clients through onboarding, customize the product to meet their needs, analyze product engagement, and facilitate migrations while ensuring customer satisfaction and effective communication post-sale.
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As the VP of Customer Success and Implementations, you'll develop a scalable strategy, lead a team to provide exceptional customer experiences, enhance support processes, and collaborate with leadership to drive customer success and retention efforts, leveraging data to improve outcomes and subscription renewals.
The Renewals Specialist is responsible for managing account renewals by collaborating with Customer Success Managers and Account Executives to enhance the customer experience, drive subscription retention, create proposals and contracts, and promote upsells. This role requires strong negotiation skills and proficiency in CRM systems.
The Senior Customer Success Manager will manage customer relationships for SnapLogic's North America West Enterprise clients, overseeing onboarding, renewals, upsell opportunities, and ensuring customer success with the SnapLogic Intelligent Integration Platform.
The Renewals Specialist will manage account renewals, collaborating with Customer Success and Account Executives to ensure a smooth customer experience. The role includes increasing subscription revenue, migrating customers to new plans, updating renewal forecasts, and supporting upsells and contract processes.
The Client Accounting Specialist manages financial aspects of client portfolios, ensuring compliance with billing guidelines and attorney preferences. Responsibilities include maintaining proper documentation, generating prebills, coordinating with secretarial teams, overseeing accounts receivable, managing client communications, and implementing collection strategies. Regular collaboration with attorneys on billing and client matters is essential.
As a Merchant Success Manager, you will assist merchants in successfully selling subscriptions on Shopify. This involves providing both tactical and strategic expertise and collaborating with various teams to develop new strategies for ensuring merchant success.
Pano is an early-stage climate tech startup focused on wildfire early detection using IoT, AI, and satellite technology. They are seeking candidates for future roles as they expand, emphasizing quick detection and response to wildfires, in partnership with utilities and government agencies.
Top remote Companies in San Francisco, CA Hiring Customer Success Roles
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